Seems like you have had some bad luck with hosting lately. I would love to say that there is a correlation between the cost of hosting packages and the lack of support, but I don't think there is. Just the wrong host.
Boy does someone needs to go to hosting school or something and not pick wrong host, or it could simply the case of op being too needy and with attitude issues, cause no host will take attitude from their customers !!
So what really is the story behind this all no one knows.
But 5 hosts in 1 years shows that you are picking the wrong one again and again !!
A lot of companies take pride in the level of support they can offer.
Support is the #1 priority for most hosts. It's like any other business or industry, customer service is the #1 priority.
From my experience previously I have never had a host that didn't have good support, I suppose I am lucky. Then again, I always choose the hosts that have an AIM/MSN screen name as it's definitely easier, even if the support is only on for several hours a day you can catch them in real time.
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Marketing. Stupid marketing IMO, as a smart one would set expectations that would then be exceeded. Virtually every claim a host makes is a BS candidate. You need to do by recommendations and customer feedback, to see behind the sales talk, and get access to a small glimpse of reality.
I believe that you have to look further into the services to determine if the host is for you. Look for how they get feedback from their customers. If they allow you to voice your concerns and suggestions in an open formatt then they are willing to work with you. If they say that they will get back to you and do so with in a reasonable time frame then they do what they say. Alot fo companies promise the world and they don't. That is how I choose services. Price is only a matter of service. The cheaper the price, the more you have to wonder what or how they stay in business and work with their customer.