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  1. #1
    Join Date
    May 2002
    Location
    Toronto
    Posts
    53

    Exclamation HostPacket.net Down... AGAIN!?

    Everyone, could you please try to access: http://www.hostpacket.net ?

    It seems like their site is down, as well as all sites hosted by them.

    What's gives?

  2. #2
    Join Date
    Jul 2001
    Location
    Australia
    Posts
    798
    I get a 500 internal server error.
    Andrew Walenczykiewicz
    StyleMy.com

  3. #3
    Join Date
    May 2001
    Posts
    72
    Yep. DNS again. Unbelievable. Considering I specifically asked them about their DNS stability before signing up.

    I never cancelled with my other host and I'm thinking of switching back. It's been touch and go the past two weeks at Hostpacket with uptime. Good for a cheap host if you want some dev space, but not so good if you want to run a site.

  4. #4
    Join Date
    May 2001
    Posts
    72
    Domain is working now. The IP was always good.

    Like I said, it's been great for dev stuff, but when it comes to needing a site that's up all the time, I just don't know ... my last two weeks have been less than great.

  5. #5
    Join Date
    May 2002
    Posts
    363
    Originally posted by Abby
    Domain is working now. The IP was always good.

    Like I said, it's been great for dev stuff, but when it comes to needing a site that's up all the time, I just don't know ... my last two weeks have been less than great.
    thanks for the comments. i was considering them for my new site, but i think i might go with my current host now. i don't want my new site going up and down like a yo-yo.

  6. #6
    Join Date
    May 2001
    Posts
    72
    If you'd like to ask me again in one more week, I'll let you know how things shape up. On their board, they've announced that they are adding a machine to handle the overloaded domains come Monday. So they say they are addressing the problem.

  7. #7
    Join Date
    May 2002
    Posts
    363
    overloaded server does not sound too tempting i must admit! why do some hosts overload their servers? usually because their too greedy.

  8. #8
    Join Date
    Jul 2002
    Posts
    3,729
    A server that's nowhere near capacity can be overloaded by lack of proper management on the part of the admin. Could be a bunch of things. It's not always the host being greedy.

  9. #9
    Join Date
    May 2002
    Posts
    363
    Originally posted by lightnin
    A server that's nowhere near capacity can be overloaded by lack of proper management on the part of the admin. Could be a bunch of things. It's not always the host being greedy.
    true. there are other factors i guess.

  10. #10
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    1,598
    Posted on the HostPacket.net forums:
    Server# 2 is almost full with 190 domains
    It also seems like Apache constantly "fails" on their servers, which has been another reason for all their downtime.

  11. #11
    We was alarmed 1 minute after Apache failed on # 2, it takes another few minutes to debug the conf file and restart Apache probably, it was maximum 10 minutes only

    looks like the thread starter is frauder and just want to attack us, Apache failed won't affect any clients on main server at all, I've seem other hosts down for over 24 hours and start getting complain, not for less than 10 minutes
    Last edited by dk2002; 08-24-2002 at 02:10 AM.

  12. #12

    ahuh

    Considering all your downtime so far this month and considering 99.9% uptime "guarantee" allows 40 minutes of downtime a MONTH (not a day) I'd suggest you stop pointing the fingure at people who are posting the truth and start spending more time managing your servers.

  13. #13
    Server# 3 is coming at Monday and will be secondary name server

    Firewall is activated, 3rd party and in-house monitor are functioning

    What else do you want matt?

  14. #14
    Originally posted by dk2002
    Server# 3 is coming at Monday and will be secondary name server

    Firewall is activated, 3rd party and in-house monitor are functioning

    What else do you want matt?
    1. A webhost that delivers what they promise.
    2. A webhost that freely admits to its mistakes & problems.
    3. A webhost that doesn't attempt to minimise genuine concerns about their service and then blow them off as if they didnít happen or aren't important.

    August 2002 - Server 1
    08.21.2002 04:01 Connection refused 46 mins
    08.20.2002 06:52 No reply 34 mins
    08.19.2002 12:24 DNS lookup failed 3 hours, 17 mins
    08.19.2002 07:56 No reply 1 hour, 53 mins
    08.19.2002 04:03 Connection refused 15 mins
    08.13.2002 15:17 Timeout 6 hours, 5 mins
    08.10.2002 15:24 No reply 1 hour, 57 mins
    08.09.2002 06:11 No reply 32 mins
    08.08.2002 13:33 No reply 14 mins
    08.08.2002 09:30 Connection refused 15 mins

    August - 924 Minutes downtime. (15 hours 45 minutes)

    August - 31 Days (744 hours)

    97.87% uptime so far this month.

    (System uptime measured by EasyMonitor -http://www.easymonitor.com)

    Matt

  15. #15
    you're using free monitor and check every 15 minutes, we're using alertra.com and absolute e-business monitor that check every 1 minute

    plus its inaccurate and cannot connect to Time Warner during our provider problem (same as InternetSeer), it's unprofessional to show our stats that show inaccurate/incorrect data

    alertra.com show our uptime is 98.96% and absolute e-business monitor show our uptime is 98.22%

  16. #16
    Originally posted by dk2002
    you're using free monitor and check every 15 minutes, we're using alertra.com and absolute e-business monitor that check every 1 minute

    plus its inaccurate and cannot connect to Time Warner during our provider problem (same as InternetSeer), it's unprofessional to show our stats that show inaccurate/incorrect data

    alertra.com show our uptime is 98.96% and absolute e-business monitor show our uptime is 98.22%
    If they can't connect to you during your "provider problems" that's a fair indication of overall network performance - you can't just take the good and dismiss the bad.

    Whilst EasyMonitor is free and only checks every 15 minutes this no doubt means it misses some downtime as well.

    98.96% = 7.74 Hours downtime for August 2002
    98.22% = 13.25 Hours downtime for August 2002

    99.9% is advertised (45 minutes - TOTAL)

    Matt

  17. #17
    Join Date
    Aug 2001
    Location
    Canada
    Posts
    1,598
    Originally posted by dk2002
    alertra.com show our uptime is 98.96% and absolute e-business monitor show our uptime is 98.22%
    But still... isn't that below your 99.9% uptime guarantee?

    A previous post of yours:
    P.S. uptime dropped to 99.0%, too bad luck this month...

  18. #18
    Join Date
    Aug 2002
    Posts
    30
    Give the guys at Hostpacket a chance, I am sure they will get it right eventually. Remember that they haven't been around for too long so there's a lot for them to learn. As a client I still have faith in them.

  19. #19
    Originally posted by wiredpioneer
    Give the guys at Hostpacket a chance, I am sure they will get it right eventually. Remember that they haven't been around for too long so there's a lot for them to learn. As a client I still have faith in them.
    Whoa....hosts need more clients like you...
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
    Reliable web site hosting is our motto. We have Alertra stats to back that up.
    Proven provider of high quality shared and reseller accounts since 2002.

  20. #20
    Join Date
    Jul 2001
    Location
    United Kingdom
    Posts
    78
    I was thinking about going with them as well so I put my monitor on them a couple of months ago. Glad I decided to do this. Here are the stats:

    Code:
    HOSTPACKET.NET(HTTP) DOWN TIME STATS:
    -----------------------------------
    Summary from: 22/06/02 22:15:23
              to: 24/08/02 17:03:36
                      h:mm
    Total Time =   1506:48
    Down Time  =     32:43 (2.171%)
     Shortest  =      0:05
     Longest   =      5:55 (on 13/08/02 10:10:06)
    Fails = 89
    ___________________________________
    Monthly Totals:
            Fails   h:mm     %  
    2002/06     6   2:15   1.161 *
    2002/07    60  12:54   1.734
    2002/08    23  17:34   3.087 *
    ___________________________________
    Down Times (h:mm):
    
    24/08/02 04:56 - 05:24 =  0:28
    22/08/02 22:09 - 22:17 =  0:08
    22/08/02 21:47 - 21:53 =  0:05
    21/08/02 19:19 - 19:25 =  0:05
    20/08/02 23:13 - 23:41 =  0:28
    20/08/02 22:51 - 22:57 =  0:05
    20/08/02 02:01 - 02:17 =  0:15
    19/08/02 22:14 - 22:20 =  0:05
    19/08/02 19:05 - 19:12 =  0:07
    19/08/02 07:02 - 10:32 =  3:29
    19/08/02 02:54 - 04:50 =  1:55
    18/08/02 21:48 - 21:54 =  0:06
    16/08/02 03:10 - 03:15 =  0:05
    15/08/02 22:18 - 22:26 =  0:08
    13/08/02 10:10 - 16:05 =  5:55
    10/08/02 10:20 - 12:15 =  1:55
    10/08/02 01:58 - 02:04 =  0:05
    09/08/02 01:21 - 01:41 =  0:19
    08/08/02 18:46 - 18:54 =  0:07
    08/08/02 11:43 - 12:13 =  0:30
    08/08/02 04:29 - 04:34 =  0:05
    07/08/02 13:52 - 14:36 =  0:43
    05/08/02 01:54 - 02:21 =  0:26
    29/07/02 15:27 - 15:33 =  0:05
    28/07/02 23:47 - 00:11 =  0:23
    27/07/02 19:09 - 19:21 =  0:11
    27/07/02 09:09 - 09:18 =  0:08
    26/07/02 16:57 - 17:06 =  0:08
    26/07/02 16:27 - 16:35 =  0:08
    26/07/02 13:37 - 13:49 =  0:11
    26/07/02 09:50 - 09:59 =  0:09
    26/07/02 06:53 - 07:05 =  0:11
    26/07/02 01:55 - 02:05 =  0:09
    25/07/02 21:07 - 21:13 =  0:05
    25/07/02 20:02 - 20:13 =  0:10
    25/07/02 17:30 - 17:38 =  0:08
    25/07/02 16:56 - 17:11 =  0:15
    25/07/02 16:03 - 16:13 =  0:10
    25/07/02 15:01 - 15:08 =  0:07
    25/07/02 14:20 - 14:27 =  0:07
    25/07/02 13:06 - 13:29 =  0:23
    25/07/02 12:11 - 12:18 =  0:07
    25/07/02 10:37 - 10:45 =  0:08
    25/07/02 10:06 - 10:15 =  0:09
    25/07/02 09:32 - 09:43 =  0:10
    25/07/02 08:29 - 08:38 =  0:08
    25/07/02 07:58 - 08:07 =  0:08
    25/07/02 07:09 - 07:18 =  0:09
    25/07/02 05:41 - 05:56 =  0:15
    25/07/02 04:42 - 04:50 =  0:08
    25/07/02 03:25 - 03:31 =  0:06
    25/07/02 01:56 - 02:04 =  0:07
    24/07/02 23:03 - 23:11 =  0:07
    24/07/02 19:24 - 19:34 =  0:09
    24/07/02 19:08 - 19:15 =  0:06
    23/07/02 17:27 - 18:24 =  0:56
    23/07/02 02:55 - 03:01 =  0:05
    20/07/02 17:20 - 17:26 =  0:06
    19/07/02 14:20 - 15:01 =  0:41
    17/07/02 20:32 - 20:39 =  0:07
    15/07/02 06:06 - 06:14 =  0:07
    14/07/02 14:07 - 14:14 =  0:07
    14/07/02 11:05 - 11:10 =  0:05
    12/07/02 05:59 - 06:11 =  0:11
    12/07/02 00:59 - 01:05 =  0:06
    08/07/02 22:30 - 22:36 =  0:06
    06/07/02 13:25 - 15:00 =  1:35
    04/07/02 22:39 - 22:46 =  0:07
    04/07/02 14:47 - 15:19 =  0:32
    04/07/02 08:02 - 08:56 =  0:54
    04/07/02 06:29 - 06:39 =  0:09
    04/07/02 06:06 - 06:16 =  0:10
    04/07/02 05:23 - 05:30 =  0:07
    04/07/02 04:59 - 05:08 =  0:09
    04/07/02 04:32 - 04:43 =  0:11
    04/07/02 03:35 - 03:54 =  0:18
    04/07/02 01:49 - 01:55 =  0:05
    04/07/02 00:34 - 00:40 =  0:05
    03/07/02 22:57 - 23:19 =  0:21
    03/07/02 22:16 - 22:23 =  0:06
    03/07/02 14:47 - 14:55 =  0:07
    02/07/02 19:26 - 19:32 =  0:05
    01/07/02 14:40 - 14:52 =  0:11
    30/06/02 18:34 - 18:40 =  0:05
    25/06/02 11:01 - 11:10 =  0:09
    25/06/02 08:57 - 10:15 =  1:18
    25/06/02 08:31 - 08:44 =  0:12
    25/06/02 07:21 - 07:47 =  0:26
    24/06/02 21:55 - 22:01 =  0:05
    
     * denotes incomplete data for period
    ___________________________________
    Stats with EyeOnSite v1.4.0

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