Results 1 to 4 of 4
  1. #1
    Join Date
    Oct 2007

    Email from a single domain (university) not being received at VPS/Cpanel

    I have a problem where all email sent from ( []} is not arriving at my VPS. The people sending email from the above domain are not getting any errors, it is not being marked as spam, it is just being blackholed somehow.

    I have checked the above IP and domain, and can't find it on any blacklist, and I am using pretty standard cPanel setup on my VPS. I have spam set to be marked and receive a fair amount and have it autorouted to a folder rather than auto-deleted.

    From, the only thing I have access to is Outlook Web Access to send test emails, and they are sent fine with no errors returned. If I send test emails to gmail and other similar email accounts, they go through fine, the only problem is to ANY domain hosted on my VPS. I have even recently transferred all the domains to a second VPS (with the same hosting company) at a different datacenter (for different reason) and the problem persists.

    Is there any WHM setting or any ideas on how to troubleshoot this?

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  2. #2
    Join Date
    Apr 2008

  3. #3
    Join Date
    Oct 2007
    Quote Originally Posted by WebbyCart View Post

    Have you checked your exim log? You will get a clue in there..

    There is nothing in the exim_mainlog or exim_rejectlog for that domain that is never arriving.
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  4. #4
    Join Date
    Oct 2004
    Kerala, India
    See if the below is responding from your vps.

    telnet 25

    Issue commands such as helo, mail from and see you are getting responses.
    David |
    Affordable Server Management Solutions sales AT cliffsupport DOT com
    CliffWebManager | Access WHM from iPhone and Android

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