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  1. #1

    E-mails going to SPAM folders

    I have an issue- I can send e-mails out but many times they go directly to the recipient's SPAM box.

    Also, my server cannot send to any company e-mail that uses MXLogic.net's services.

    Going to http://mxtoolbox.com <--My server IP is on ZERO blacklists.

    /etc/resolv.conf appears correct
    /etc/hosts also appears correct

    Is there something that I am overlooking??
    Darren E
    Web Design Houston
    Web Design The Woodlands
    Pixelbit Studios, LLC.

  2. #2
    Join Date
    Jun 2007
    Location
    UK
    Posts
    219
    I'd suggest a search of the forum to avoid people re-posting the same advice

    The only people that can say for certain why your mails are marked as spam are the people running the receiving mail server. Things that may help reduce the probability of it happening include a matching forward/reverse DNS pair, a valid HELO/EHLO string, SPF and DKIM.
    I think the server saw what was required of it and just committed suicide instead.

  3. #3
    Yes but SOMETIMES re-posting the same advice also helps keep these recurring questions answered...

    I think my DNS pair is correct. I know I have SPF records setup properly.

    HELO / EHLO I am going to search for along with DKIM...
    I have no idea what's involved.

    It's a good start - Thanks!
    Darren E
    Web Design Houston
    Web Design The Woodlands
    Pixelbit Studios, LLC.

  4. #4
    Join Date
    Jun 2007
    Location
    UK
    Posts
    219
    HELO/EHLO is the string that your server passes when it connects to the remote server - see http://en.wikipedia.org/wiki/EHLO

    DKIM - http://www.dkim.org/info/dkim-faq.html
    I think the server saw what was required of it and just committed suicide instead.

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