Just sharing my experience..

I had a problem with refilling my account with a registrar, I paid thru paypal and they did not accept it, though I was charged.

I made a followup with them and this guy said the accounts department will get back to me..

As expected from there great service, they didnt reply..

After more than a day I followed them up already agitated.. since this problem had been on and off for months now..

He said its the weekend, accounts dept will look into it on monday morning...

Time went by and I sent another message around tuesday, I asked them.. "and what day is it now exactly?"

after another 24 hours, I sent another message if any support is to be expected at all in there crappy service..

after another whole day, this guy in support replied "its a wednesday".

Grrr,, What a damn sarcastic support. Not only are they totally unhelpful, but downright rude!

Just because they are big they treat customers with contempt...

Better save up and move all my domains out...

I just pray they get what they deserve someday..