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  1. #1

    GeekRack Down [merged]

    What happening with geekrack?Site is down and all servers,my server id down too

  2. #2
    Hi there ,im andrew from geekrack , i am trying my to find out what the situation is ,i have no contact with my manager or any information from her or from our node host

    i will try keep you updated on this situation

    Thanks
    Andrew S H

    Geekrack level 1 support
    Last edited by Andrew_Geekrack; 05-10-2008 at 04:24 PM.

  3. #3

    GeekRack is down?

    It appears GeekRack is down.
    They have been down for over 15 hours, their site is down, all servers are down, and calling the Data Center results in them saying that they did not pay their bills!!!!
    What can i do??? My customers are livid!

  4. #4
    GeekRack isnt professional company,this isnt good,server is down for 12h...

  5. #5

  6. #6
    Join Date
    Jun 2007
    Location
    North Carolina
    Posts
    4,987
    Did the datacenter say that Geek Rack didn't pay their bill?

  7. #7
    Oh i thought their was a good explaination for this. My clients have already threatened to leave due to this :@.

    I have lost all respect for GeekRack and if this is true then they have lost a valued customer if they open again.

  8. #8
    Join Date
    Apr 2006
    Posts
    1,120
    Not very reassuring that their level 1 support technician cannot even place comma's in the correct place...

    Either way, GeekRack is a bit of a shambles, check out some of the reviews in the Dedicated Server forum before they stopped reselling Burst...

  9. #9
    Join Date
    Jul 2002
    Location
    Tasmania, Australia
    Posts
    34,797
    Threads merged.

  10. #10
    Yes, that is correct.
    Upon calling PacifcRAck, it appears they have not payed their bills!

  11. #11
    Quote Originally Posted by Danny_G View Post
    Not very reassuring that their level 1 support technician cannot even place comma's in the correct place...

    Either way, GeekRack is a bit of a shambles, check out some of the reviews in the Dedicated Server forum before they stopped reselling Burst...
    who gives a crap what you think i can type how i like when i like. There is nothing i can do for anyone who has hosting at geekrack. as i have no control over any of it


    Thanks

  12. #12
    Join Date
    Jul 2005
    Location
    Edinburgh
    Posts
    3,878
    hmm...how would it appear that they haven't paid their bills? because someone allegedly says the dc told them...that's not improbable but if true then it's crap that a dc should just blurt it out in such a manner that usually results in panic threads like this.



    owm

  13. #13
    Yeh well people love to spread a word , and make it more of a pain in the Backside for me

    Regards Andrew

  14. #14
    Server is down for more than 24 hours and I don't have any backups.

  15. #15
    Join Date
    Apr 2008
    Location
    Oregon
    Posts
    275
    well, it is true!
    Go ahead and call Pacifc Rack their number is 1-877-420-rack
    This has now caused me more than 475 dollars (us) in Buisness expenses, I am seriously thinking of sueing.

  16. #16
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    Quote Originally Posted by iWF-Jacob View Post
    well, it is true!
    Go ahead and call Pacifc Rack their number is 1-877-420-rack
    This has now caused me more than 475 dollars (us) in Buisness expenses, I am seriously thinking of sueing.
    No offense but much like any of the 'resellers' that have vanished in the past (AngelNetworkz, Vaguhost, etc, etc) there simply isn't any entity to sue as it's some kid somewhere scamming people. There is no business.

    As harsh as it is, take it as a lesson learned and move on

  17. #17
    Join Date
    Apr 2008
    Location
    Oregon
    Posts
    275
    heh, nope
    I am not giving up
    I payed good money for my server
    I have opened a PayPal dispute, filed a complaint with the BBB, talked to the Data center.... Looked up her home phone number (she provides the wrong WHOIS street address by the way)
    I am getting my money back!

  18. #18
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    best of luck

  19. #19
    Join Date
    Apr 2008
    Location
    Oregon
    Posts
    275
    Why thank you.
    Would anyone like to file a class action lawsuit with me?

  20. #20
    Join Date
    Jan 2007
    Location
    Miami Beach, FL, USA
    Posts
    764
    Calling PacificRack is not going to get you any help Jacob. Best you can do is call the 1800 number for GeekRack... 1-800-956-7516 (X925 for Shequeita).

  21. #21
    Join Date
    Apr 2008
    Location
    Oregon
    Posts
    275
    all phone number extentions for GeekRack do not work

  22. #22
    Join Date
    Apr 2006
    Posts
    1,120
    Quote Originally Posted by Andrew_Geekrack View Post
    who gives a crap what you think i can type how i like when i like. There is nothing i can do for anyone who has hosting at geekrack. as i have no control over any of it


    Thanks
    I would seriously reconsider that attitude when your supposed to be representing the company you work for.

    However, judging from what I see here and the fact that the GeekRack website is down, the phone number doesn't work and the owner hasn't provided an explanation to her customers, I'd start looking for another job if I were you.

  23. #23
    Join Date
    Mar 2007
    Location
    CT
    Posts
    42
    Wow...seems to be a few hosts that are disappearing...is this the norm?

    Makes me think twice about using a reseller...even if it is a bit cheaper

    Queues "Another one bites the dust"

  24. #24
    Join Date
    Apr 2006
    Posts
    1,120
    Quote Originally Posted by ctmtnbkr View Post
    Wow...seems to be a few hosts that are disappearing...is this the norm?

    Makes me think twice about using a reseller...even if it is a bit cheaper

    Queues "Another one bites the dust"
    Resellers come and go all the time.

    I'd personally rather pay a little bit more and go with a company that actually own their hardware, have access to the datacentre and so on.

  25. #25
    yup,
    my only problem is, i have had to refund all my customers, my paypal is now at zero, and I dont have money to buy another server, since i gave GR money for six months. this would be the second month.
    I WANT MY MONEY BACK!!!

  26. #26
    Is geekrack registered company in USA(or other country)?
    Can we contact FBI ?
    Grrr....sorry on this but i dont know what to do...

  27. #27
    I want all my files

  28. #28
    Join Date
    Jan 2006
    Location
    London
    Posts
    309
    That's why you should keep backups guys!

    Best of luck in getting your data back.

  29. #29
    Can we contac data center where GR had server to recover our data ?

  30. #30
    You need to contact Steadcom, perhaps they might get your data back

  31. #31
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    I thought geekrack was using Burst?

    I had a feeling this was going to happen sooner than later when they started having those issues recently.

    Good luck to everyone.

  32. #32
    Join Date
    Jan 2007
    Location
    Miami Beach, FL, USA
    Posts
    764
    I believe they moved only their VPS out of Burst. Not sure.

  33. #33
    Geekrack had 2 nodes one from Burst and one from Steadcom

    Regards

    Andrew

  34. #34
    Quote Originally Posted by Andrew_Geekrack View Post
    Geekrack had 2 nodes one from Burst and one from Steadcom

    Regards

    Andrew
    Andrew, what's the deal? Did GR go out of business/sell? I need an answer ASAP and I've already contacted Steadcom about my data, I have no backup, so I'm pretty helpless at this point.

  35. #35
    Join Date
    Aug 2003
    Location
    Meriden, CT
    Posts
    14
    Is geekrack registered company in USA(or other country)?
    They are a registered business as an LLC.

    Adam

  36. #36
    Quote Originally Posted by bleeding green View Post
    Andrew, what's the deal? Did GR go out of business/sell? I need an answer ASAP and I've already contacted Steadcom about my data, I have no backup, so I'm pretty helpless at this point.
    i wish i could tell you myself i have no contact with my boss at all , All i know is that Shequeita has not been online

    Regards

    Andrew

  37. #37
    Join Date
    Apr 2008
    Location
    Oregon
    Posts
    275
    Yes, shequeita has not been on MSN for about a week, a few days before GR went out of business my Cpanel license that I bought from them expired, also contacting her personal email, results in nothing.
    what happened? i want my money back!
    Last edited by iWF-Jacob; 05-12-2008 at 06:26 PM.

  38. #38
    There is nothing i can do till she does come online well all i can say now is sit back and wait

    Regards

    Andrew

  39. #39
    Join Date
    Sep 2005
    Location
    In canada
    Posts
    3,213
    Making of another vaguhost i suppose !! Damn thats like 3rd company that has closed down now within 1 year !

    What has come of the hosting world ?

  40. #40
    Well ill explain this simply

    it does not look like geekrack is coming back
    - Shequeita is never on msn
    - I have no power over anything
    - No access to anything

    So i cant help you guys out

    Regards

    Andrew

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