im thinking of either going with hostpacket.net or long4net.com,
both have given me a custom package to choose from but one is cheaper. I'd like to know about long4net.com, are they dependable? hows there service? I've already done a search for them and havent found anything about there service.
Both look like good choices to me but im leaning to long4net since they're cheaper. But on a whois on them it seems they registered their domain under namecheap.... so im not so sure about them. Hostpacket on the other hand looks good and from peoples opinions on this board are good.
So please help me decide!!!! Right now they are both going to cost me $25-35 dollars a year. They both will give me 10gb b/w and 100 or so mb of space, both have good features and good tech support. What should i choose?
Overall Kevin at Hostpacket seems like a decent guy. Decent service.
Ask and make sure everything is working before you sign up. I tried the service a month ago or so. Only to find out the Control Panels were not working at the time. I had to email support for everything. So, I left.
I hate to say do not use Hostpacket, because Kevin did go out of his way to help anyway he could. Support responses were always really quick. Like 5min to 30min. You might want to try and see how things are going now. I'd say it's a 50 /50 proposition. Do you need the hassle to find out?
As a former HP client still
waiting for his refund, I check the
forums daily, and it appears Kevin
has pulled a disappearing act.
NO customer service whatsoever!
No answer to emails!
And the forums are full of clients
begging for help and they get
nothing but silence. This has been
going on for a good month or so.
Don't know what the problem is,
but I sure have nothing to say to
recommend them now.
I'm an ex-HP customer and am STILL awaiting refund, which was originally promised to me.
How could anyone consider Kevin to be a decent guy? He went against his own word and tried to hide his mishaps by modifying the comparison chart, deleting posts on the message board, and changing policies in the TOS agreement.