Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : SupportTrio Piping Issue

[Laci]

We have decided to change our off netwrork script to SupportTrio ... I am having a reallllly hard time with the pipe. I followed the KB directions ( the corrected ones for CP 11 )

Still , zip its not working.

could someone post how they got theirs to work.

If all else fails I will lol

[Patrick]

Can you post the valiases content here for the domain that is trying to use SupportTrio?

cat /etc/valiases/domain.com

The pipe should look something like:

support@domain.com: |php -q -f /home/user/public_html/trio/admin/cron/pipe.php

[Laci]

Originally Posted by Pat H

Can you post the valiases content here for the domain that is trying to use SupportTrio?

cat /etc/valiases/domain.com

The pipe should look something like:

support@domain.com: |php -q -f /home/user/public_html/trio/admin/cron/pipe.php

the trio isnt needed if the script is in /public_html/ is it? because other than that , my pipe looks the same.

[Patrick]

Originally Posted by Laci

the trio isnt needed if the script is in /public_html/ is it? because other than that , my pipe looks the same.

No, if SupportTrio is installed under /public_html/ then you don't need the trio name. Interesting that it doens't work, what about tailing the Exim mail logs and send an email to the queue setup with the pipe and see what happens?

tail -f /var/log/exim/main_log