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  1. #1

    SoftLayer vs. LiquidWeb

    What are the advantages and disadvantages of having dedicated servers from each of these two?

    I understand that LW's advantage should be that they are managed, and SL's that they are somewhat cheaper.

    But what else is there that differs these two?

  2. #2
    Join Date
    Aug 2006
    Location
    Canada
    Posts
    292
    I have never used liquidweb but softlayer yes. They are amazing, fast support, friendly and professionals. They know what to do and how. Really recommended.
    HighLayer - Canadian Web Hosting, Reseller Hosting & Dedicated Servers
    Latest cPanel/WHM - 99.9% Uptime Guarantee - 30 Day Money Back Guarantee - 24/7 Support
    Visit www.highlayer.com or Call 1-888-84-LAYER

  3. #3
    Join Date
    Mar 2005
    Location
    Athens, Greece
    Posts
    1,528
    Managed VS Unmanaged is the main difference (that's why the price difference).

    A LW server is supposed to be fully managed, you have nothing to do regarding managing the server (os / panel updates, troubleshooting, restarting failed services, securing etc. etc.) - you just manage your business (and make sure you keep also backups).

    A SL server is totally unmanaged, they provide you with great automation tools / portal and you are totally responsible for the server (reboots, make it secure etc. etc.)

    Other than that, there should not be big differences on both providers. Both have great datacenter infrastructure and network. Location would also be another difference.
    Antonis Adamakos @ FuzzFree :: Fully Managed Web Hosting, Development, Online Marketing

  4. #4
    Any one think Softlayer + platinumservermanagement.com would offer better management than Liquid web's own managed solution?

    Any thoughts?

  5. #5
    Based on SLA guarantees, LiquidWeb will be better.
    478east
    High Bandwidth Servers
    Custom Hosting Solutions

  6. #6
    Join Date
    Jun 2003
    Location
    Manchester, UK
    Posts
    89
    I've got our main web server running on Liquidweb now for about 4 months. They are good, haven't had any downtime or major issues yet...
    Regards,

    James
    Internet Radio | CDN

  7. #7
    Join Date
    Aug 2005
    Posts
    309
    I am a customer of both, and managed vs. unmanaged is the biggest difference.

    Along with that (and worth mentioning), Softlayer generally likes to handle all support electronically through tickets. While I have had good results mostly, there has been a time when I went though a huge 3-day headache ticket. I can only conclude that a phone call would have saved all the trouble, since the techs seemed to have a lot of trouble reading the whole ticket and understanding the problem.

    On the other hand, LiquidWeb handles e-mail, ticket, and phone support, and their phone support is great and always there.

    I do like Softlayer's network better as they are more "central" and generally have lower latencies to most places than LiquidWeb does. In other words, I wouldn't run a game server from LiquidWeb unless I was located in the North Central/Eastern US, but for websites, both of them perform well.

  8. #8
    Join Date
    Mar 2008
    Location
    Lisbon, Portugal
    Posts
    264
    I think the experience of service and support LiquidWeb fantastic!
    I have LiquidWeb the server in almost 2 years!
    Pay much but I have a great service!

    to 2 ago days have changed me a ram in less than 8 minutes!

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