hi-ive been with ragekiwebhosting now for 45 days. my site is fswh.info. i bought a small shared reseller to test the waters. i chose them because i was looking for a host who uses a canadian data center and i was also looking for direct admin as well. im pleased with the uptime so far. support is available online normally through msn chat, although ive had no major issues in needing them but it is nice to know they are available. ive emailed support a few times with some minor questions, and ive received responses within a reasonable time realizing even a web host has other responsibilities in this world. im quite pleased with my experience so far. thanks-tom