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  1. #1

    What is your favorite Datacenter, and why?

    I'm on the lookout for a new datacenter to put my boxes at. So I'm in search of opinions.

    Which datacenter do you favor the most?

    Aspects to consider.
    Price.
    Location.
    Security.
    Reliability.
    Support.

    And please voice your opinion on some of these aspects if you can. Thank you in advance.

  2. #2
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    lol colo...

  3. #3
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    If i owned a hosting company, i would have gone with RackSpace San Antanio. Isnt that cheap but very stable

  4. #4
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    I like and we have had good experiences with NAC and Colo4Dallas.
    Matthew Russell | Namecheap
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  5. #5
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    Colo4Dallas is good.

  6. #6
    Any of you heard of Telehouse, or IDTs place of operations?

    If so, what do you think of them?

  7. #7
    I'm very pleased with Hurricane Electric... the fact that they have a gigE line going to PAIX, less than a mile away from my house, doesn't hurt
    Jeremy » [email protected]
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  8. #8
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    In my country ( England ) , Telehouse has a very nice Data-Center in Docklands, London - Best place to be

    NAC is good
    InterNAP is Extreamly good !!
    Unlimited Space & Bandwidth
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    Providing hosting since 17/99/3003

  9. #9
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    Prior to our own, and IF I didn't require ourselves to be within minutes of the Data Center, I would have chosen RackSpace.com

    I've always admired RackSpace and have heard many compliments from those located there.
    FutureQuest.net
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  10. #10
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    What about GlobalCompass or anyone else in 56marietta? I've always thought that 56marietta was the best place to be.
    "Last year, some resourceful software enthusiasts cracked Sony Music's proprietary technology simply by scribbling around the edges of the disc with a Magic Marker pen, thus enabling playback on any device." - news.com

  11. #11
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    I think if you want the best of the best then any Inflow datacenter is the best place to be. Unfortunately their pricing is not always compatible with business plans
    Matthew Russell | Namecheap
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  12. #12
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    http://www.meadgroup.com/ very nice facility. I have quotes for them around here somewhere.

  13. #13
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    voxtreme-matt,
    How reliable is NAC? I know you are using it. How often do you have server problems? Downtimes. Just want to know. How often are the servers at NAC, for you at least, have to be restarted?

    Also. I MAY be wrong but does burst has anything to do with NAC?

    Thanks.

  14. #14
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    Pihana Pacific is a good choice, not the cheapest around though. Sometimes they have specials $850/mo for a full rack.

    You will find their datacenters on the west coast and in Japan.
    I like to help

  15. #15
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    Originally posted by WebmastTroy
    What about GlobalCompass or anyone else in 56marietta? I've always thought that 56marietta was the best place to be.
    Global has made some BIG improvements just very recently.... the connections there are awesome.

    They've done some big enhancements to their network:

    http://www.globalcompass.com/network.htm

    check out their bw graphs:

    http://www.globalcompass.com/network-stats.htm

  16. #16

    Another impossible best question....

    Depends on your answer to several questions....

    Who is your target customer?

    What is your level of experience?

    Here, we see almost all the problems of any center exposed and sometimes lose perspective. For instance, no one mentioned DV2. Yet, I have servers with well over 100 days of uptime and have never been unable to reach any server I have there. No one has yet mentioned VO, but they also have a good reputation. Likewise, no one mentions Rackshack. Yet, they played a major role in lowering the pricing for all of us, regardless of where we are. And, for the right situation, they provide a true value. Other centers like Exchange in San Francisco and SDColo provide excellent service, but don't have many users here on the board. Rackshack has an impeccable reputation. Yet, for certain uses would be cost prohibitive.

    Guess what I am saying is there is no perfect data center, but there are many excellent ones. To determine the one most appropriate for your use, you must first define your use and then evaluate against your requirements. For instance, Dixiesys and Deb decided they wanted if close at hand and have been very happy with their decisions. I, on the other hand, use centers throughout the country. Also, some centers may be great for a while and then deteriorate. Just don't get misled by the negatives on this board, as many of us are quite happy with our providers.

  17. #17
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    dialtone.com
    cybercon.com

  18. #18
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    Originally posted by PhilKali
    Any of you heard of Telehouse, or IDTs place of operations?

    If so, what do you think of them?
    Don't know about telehouse, but here in Newark NJ, we got IDT ( Which I did a multi-media deal with 2 years ago ) , I got a tour of some of thier facilities. Nice and clean and organized. plus they got some solid structure. Many pipes.

    but if you can afford it. Go to Equinix, rent your own cage and place everything for self management. Expensive on the floor space but you have access to every real tier 1, tier2, and tier3 carrier ( AOL is a tier 2 or 3 I forgot ) and you can get some good peering arangement if you got a atleast 1 gigabit of transit ( about 1 solid oc -48's worth of transit ) or some very specific local transit then you don't need so much.

    Mike
    I am Mike From ADEHOST.Com, Multidomain Windows hosting with Cold Fusion and ASP and Dot.NET Also offering multi-domain Unix hosting. silently, each one should ask, Have I done my daily task. Have I kept my honor bright, can I sleep without guilt tonight. Have I done and have I did, everything, to be prepared. - our motto to maintain services.

  19. #19
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    He.net =)

    Nac I had very good network uptime

    DV2 is promising as a stable network

    But my money is on my own database under my desk =)
    dotGig
    <:<: [Fruit eating linux administrator]

  20. #20
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    Other then ours,

    Equinx , now that is sweet.
    ---------------------
    "In the end you start thinking about the beginning"
    "You shouldn't take life to seriously, you will never get out alive"
    "Every Passing Minute is another chance to turn it all around"

  21. #21
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    Originally posted by JBIZ718
    Other then ours,

    Equinx , now that is sweet.
    do tell, I never hear anything about then that is not positive. the only bad thing is that they are expensive, but then again, they seem to be worth while.

    plus if I reclal right you are in one of there cages.

    Mike
    I am Mike From ADEHOST.Com, Multidomain Windows hosting with Cold Fusion and ASP and Dot.NET Also offering multi-domain Unix hosting. silently, each one should ask, Have I done my daily task. Have I kept my honor bright, can I sleep without guilt tonight. Have I done and have I did, everything, to be prepared. - our motto to maintain services.

  22. #22
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    My experience w/ INetU has been great. Their datacenter is 25 mins from me and I visited it twice... Very nice complex. Not cheap, not expensive, just right.

    VERY friendly people on the phone to talk to...

  23. #23
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    Jan 2002
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    453

    verio sterling

    I'd have to say the most impressive DC i've seen is the Verio premier datacenter in sterling.

    Im taking a tour of ATT tomorrow, but i don't think they can come close.

  24. #24
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    Equinix is relativly expensive on a per rack charge or per cage charge. But keep in mind where you make up on the savings is the 60-70 carriers that are centralled in there datacenter.

    Plus it is 100% neutral and premium. I do not have space there but have a few servers at a company called www.servercentral.net

    One thing with equinix is though it may be more expensive you will never worry about power or connectivity in there.

    U pay for what you get.
    ---------------------
    "In the end you start thinking about the beginning"
    "You shouldn't take life to seriously, you will never get out alive"
    "Every Passing Minute is another chance to turn it all around"

  25. #25
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    Originally posted by AceWeb
    voxtreme-matt,
    How reliable is NAC? I know you are using it. How often do you have server problems? Downtimes. Just want to know. How often are the servers at NAC, for you at least, have to be restarted?

    Also. I MAY be wrong but does burst has anything to do with NAC?

    Thanks.
    NAC is pretty reliable, the odd outage here and there but nothing major, and speed is always very impressive....

    Server reliability isn't really related to NAC, we've all had hds go bad, etc, but this is a hardware and not NAC issue.

    For us, servers are restarted on a pretty infrequent basis, normally because we have no need to.

    Burst, as far as I'm aware, doesn't have anything to do with NAC.
    Matthew Russell | Namecheap
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  26. #26
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    I aint no data center or NOC expert but I have experienced 200 days of 100% uptime at peak-10.com

    Small but multihomed and when Jacksonville was hit by a power-outage [so I was told] their UPS adn gen's kicked in without a second's downtime

    I am going to colo my 2nd dual p3 , SCSI server there
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  27. #27
    Equinix is very nice. Once I get the funds I'm thinking about getting a rack or two there unless IDT lives up to their expecations in the next coming months [I'm getting my own line with them, so we'll see how that goes]. I had bad experiences sharing lines with another clients, so hopefully this fixes it. I have a very good contract with them and the guys there are very friendly and prompt.

    The type of datacenter I'm looking for is one that can handle MAJOR bandwith usage from my dedicated server for streaming and instant peaks up to 100mbps wihtout a single packet loss - ever. I know this DC exist, I just want to know who are some of my options. Price isn't an issue. Quality is what I'm after. Any suggestions?

  28. #28
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    Originally posted by voxtreme-matt
    NAC is pretty reliable, the odd outage here and there but nothing major, and speed is always very impressive....
    How can you call a network that has outages (be it major or not) a reliable network? A reliable network is the one that will give you 100% network uptime guaranteed under their SLA. That's the reason why we chose Internap and it's one of the most reliable network money can buy (no wonder their clients include American Airlines, NasDAQ, etc).

    Since we moved to Internap, I have not been monitoring NAC at all, but a network that has outages here an there for any reasons can't be called a reliable network, not even 'pretty reliable'.
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  29. #29
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    Dave,
    Even tho Internap gives you a 100% SLA, does that mean they are any more reliable than NAC or a datacenter than doesn't give a 100% SLA? I thought reliability mostly dealt with redundancy, and don't understand how Internap with 7 providers can compare with NAC with over 75 providers?

    Don't know about Inflow. I've read they are having problems, and their regional datacenter close to me appears to be almost empty.

  30. #30
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    Originally posted by MotleyFool
    I aint no data center or NOC expert but I have experienced 200 days of 100% uptime at peak-10.com

    Small but multihomed and when Jacksonville was hit by a power-outage [so I was told] their UPS adn gen's kicked in without a second's downtime

    I am going to colo my 2nd dual p3 , SCSI server there
    Glad to hear it. That's amazing since Peak-10 in Jacksonville, FL only uses 2 bandwidth providers I believe. Focalhosting uses them too. I know there's more to reliability than number of bandwidth providers, but that seems like the most important ingredient to me; but maybe I'm wrong.

  31. #31
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    Originally posted by chrisb
    Dave,
    Even tho Internap gives you a 100% SLA, does that mean they are any more reliable than NAC or a datacenter than doesn't give a 100% SLA? I thought reliability mostly dealt with redundancy, and don't understand how Internap with 7 providers can compare with NAC with over 75 providers?

    Don't know about Inflow. I've read they are having problems, and their regional datacenter close to me appears to be almost empty.
    NAC may have 75 providers, but they aren't all directly connected to their main DC. They are connected to their POPs, which connect to their main DC via a few fiber connections. Check their network map if you don't believe me.

  32. #32
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    EXODUS , EXODUS , EXODUS

    Aspects that make them AWSOME .

    Price is great for the service that they provide


    Location, they are located all over the place. Around the world.

    Security, Very secure facilities

    Reliability, Their network is so so so reliable.

    Support, TOP notch support.

    www.exodus.net
    www.myexodus.net

  33. #33
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    Originally posted by JTY


    NAC may have 75 providers, but they aren't all directly connected to their main DC. They are connected to their POPs, which connect to their main DC via a few fiber connections. Check their network map if you don't believe me.
    Oh, I believe you. I've looked at NAC's network map. Frankly, it seems either to be misleading because they group Tier1, Tier2, and Tier3's all together or maybe I didn't understand it. Thanks for shedding some light on the point of presence.

  34. #34
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    In the UK - docklands, Redbus Interhouse rules the roost.

    Good facilities, price and access.
    Very stable. Just taken a second rack with them

  35. #35
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    Dave, in my opinion NAC has been reliable, and it has been reliable enough to base a large proportion of our business from.
    I have no experience with Internap, but they seem to be good for you, so I'm glad to hear that.

    What I would call unreliable is VDI a few months back, which I believe you went throuhgh too

    Matt
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  36. #36
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    Originally posted by chrisb
    Even tho Internap gives you a 100% SLA, does that mean they are any more reliable than NAC or a datacenter than doesn't give a 100% SLA?
    A datacenter that knows it can deliver 100% uptime will deliver 100% uptime. A datacenter that does not know whether they can deliver 100% uptime won't deliver it. On of the reasons why I decided to go with Internap is because they promise 100% network uptime. They probably will miss their uptime guarantee at some point, but this at least tells me that they are dead serious about keeping their promise by writting it on their SLA. Have not noticed one single second of downtime since we moved to them.

    I thought reliability mostly dealt with redundancy, and don't understand how Internap with 7 providers can compare with NAC with over 75 providers?
    BTW, it's 9 providers. You can achieve a redudancy with 2 carriers only (that's how yipes or inflow built their network). What good do those 75 providers give you if they can't even give you 100% uptime? Besides, Internap are directly connected to these nine providers, unlike NAC as JTY has mentioned.
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  37. #37
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    Originally posted by chrisb


    Glad to hear it. That's amazing since Peak-10 in Jacksonville, FL only uses 2 bandwidth providers I believe. Focalhosting uses them too. I know there's more to reliability than number of bandwidth providers, but that seems like the most important ingredient to me; but maybe I'm wrong.
    Chris,

    It's also a question of redundancy and quality of the data center equipment and the amount of commitment their staff have.

    In my opinion small operators can score over large to really large players simply because of the manageability of a small operation as compared to a large one with 100-200 staff.

    If I have to hire a sysadmin I will get the best. If I have to get 5 I will be lucky to get 5 very good people. What if I need 100 ?
    Offering Managed Servers - for an exclusive clientèle who value uptime, caring support and superior technology.

  38. #38
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    Thanks for those insights, Dave and Motley. I wonder also if it is just as important that your host be located inside or near the datacenter.

  39. #39
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    i like rackshack.net
    last time I visited their datacenter, it was awesome, lots of boxes, great power systems, good network overall.

    most of all CHEAP pricing!

  40. #40
    adding to what Motley said:

    A small to medium size data center is going to offer more flexibility. Decisions do not have to go through some corporate chain of executives that have no idea how easy it is to run a cross-connect. People that you can have face-to-face contact with make decisions from these providers. Our center, and many of our competitors, allows easy access to carriers such as Tier 1 carriers, and a variety of providers that provide managed services using carriers of that quality. .

    With bandwidth you can easily test the performance and this forum allows you to hear feedback from customers of most providers. With colocation many of the large carriers have spent money on perception. Many DCs in Dallas have beautiful entryways with marble and nice artwork. This adds nothing to your quality of the colo. Colo infrastructure is becoming a commodity. Liebert air, quality UPS, generator, raised floor and fire suppression are the same in most facilities. If you don’t have these features, you aren’t in a quality facility. You may be willing to live without some of these features, but you should expect to pay much less since your risk is so much higher.

    Check out the smaller facilities and see what options they may have for you. Many will encourage you to get services from customers already in the facility. This is going to be good for you when you are a customer. If the facility offers bandwidth, ask what they are going to charge you for cross-connects to other providers. An ethernet connection to another provider should not be more than $50 per month. If they charge more, they are doing it to discourage you from buying from anyone but them. They compete buy making others difficult to do business, not by making them easy to do business with.

    100% uptime is the only acceptable number for a colocation facility. 99.99% is almost an hour per year of down time.

    Paul VanMeter
    Colo4-Dallas
    Looking for next opportunity

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