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04-18-2008, 12:38 PM #1Junior Guru Wannabe
- Join Date
- Mar 2008
- Posts
- 32
Recommend a 'hosting operations' system?
Can anyone recommend a system for managing hosting operations? Not a control panel, but something to track customers, emergency contacts, billing, servers, services, etc.?
It's hard to find such systems by searching because of all the SEO stuff.
Best,
M
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04-18-2008, 01:32 PM #2Junior Guru
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- Apr 2004
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- Miami
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- 221
Do you mean something like Ubersmith http://www.ubersmith.com/ or nocwizard?
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04-18-2008, 01:36 PM #3Web Hosting Master
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- Dec 2005
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- 4,506
There are a lot of billing softwares. For examples: WHMCS, Clientexec, Modernbill, WHMAutoPilot, AWBS... etc.
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04-18-2008, 01:39 PM #4Temporarily Suspended
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- Oct 2007
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- 112
Seems that he is looking for NOC Wizard system
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04-19-2008, 04:31 AM #5Registered User
- Join Date
- Nov 2007
- Location
- Pakistan
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- 62
I don't think he is looking for a plain billing system. What he wants is a complete hosted services operations manager such as PEM from Parallels.com (PEM costs an arm and a leg, anyway). If you afford PEM that's great otherwise you have just one option, that is eJadSPM System from www.machsol.com. From what I read eJadSPM will do the job for you.
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04-19-2008, 11:00 AM #6Junior Guru Wannabe
- Join Date
- Mar 2008
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- 32
Cool, thanks for the replies folks!
BitByteHost: Yes, exactly. The challenge I'm trying to address is managing which groups of dedicated hosts are for which clients. A database for tracking operational issues.
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04-19-2008, 11:43 AM #7Web Hosting Master
- Join Date
- Apr 2005
- Location
- Bangladesh
- Posts
- 593
Ubersmith NOC edition might be what you are looking for.