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Recommend a 'hosting operations' system?
Can anyone recommend a system for managing hosting operations? Not a control panel, but something to track customers, emergency contacts, billing, servers, services, etc.?
It's hard to find such systems by searching because of all the SEO stuff.
Do you mean something like Ubersmith
http://www.ubersmith.com/ or nocwizard?
There are a lot of billing softwares. For examples: WHMCS, Clientexec, Modernbill, WHMAutoPilot, AWBS... etc.
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Seems that he is looking for NOC Wizard system
I don't think he is looking for a plain billing system. What he wants is a complete hosted services operations manager such as PEM from Parallels.com (PEM costs an arm and a leg, anyway). If you afford PEM that's great otherwise you have just one option, that is eJadSPM System from
www.machsol.com. From what I read eJadSPM will do the job for you.
Cool, thanks for the replies folks!
BitByteHost: Yes, exactly. The challenge I'm trying to address is managing which groups of dedicated hosts are for which clients. A database for tracking operational issues.
Ubersmith NOC edition might be what you are looking for.
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