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cPanel: addon domain creation problem

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New Member
Join Date: Mar 2005
Posts: 2

cPanel: addon domain creation problem

I've the following problem:

domain name has 4 NameServers (dns management hosting). I created A record to point to shared IP (the hosting where I'd like to host web site). When I try to add "addon domain" cPanel keeps telling me that dns is configured wrong and I have to use hosting's NS

Error from park wrapper: Using nameservers with the following IPs:,,, Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

However, if I create subdomain (at dns management hosting) and point to same shared ip address, cPanel creates addon domain without any doubts...

I've contacted hoster... but their best solution is to use their NS which i dont wanna do

any help would be much appriciated.

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Community Liaison
Join Date: Jul 2001
Location: .INdiana
Posts: 2,352
change to their nameservers. create the addon.
then change back to your preferred nameservers.

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New Member
Join Date: Mar 2005
Posts: 2
Thanks for reply. I thought of that too... (might do it actually)
but is not that wierd that another domains work fine with same hosting, i could add as many of other domain is I want... but ONE does not work at any time

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Join Date: Apr 2008
Posts: 141
Check if have anything wrong at whm -> tweak settings -> Domains section.

Web Hosting Master
Join Date: Jan 2005
Posts: 3,352
Originally Posted by CD Burnt View Post
change to their nameservers. create the addon.
then change back to your preferred nameservers.
I think it's the only way when cpanel check dns of park/addon domains
Some hosts may disable this checking but it's default recommended setting in cpanel.

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Just me
Join Date: Sep 2002
Location: Among the corn
Posts: 10,591
Because the nameservers aren't pointing to the server's nameservers (as suggested), it is throwing the error. This is becoming more and more common as individuals start using more and more outsourced dns (dnsmadeeasy, etc).

How to resolve it? There are two ways:
#1: change your nameservers to point to the 4 server's nameservers (all of them, not just one or two). This can result in downtime, however, and isn't really recommended.

#2: Fix the option in WHM. In whm->tweak settings, make sure that this option is checked:
Allow Creation of Parked/Addon Domains that resolve to other servers (i.e. domain transfers) [This can be a major security problem. If you must have it enabled, be sure to not allow users to park common internet domains.]
This really is redundant any more and doesn't need to be used. Just make SURE to follow the instructions and NOT allow users to park common domains.

This can (at times) become a security issue, but only if you don't keep a close eye on what your users are doing.

Web Hosting Master
Join Date: Feb 2005
Posts: 1,075
How to do that in the new cpanel. I do not have such options!

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Technical Nutcase
Join Date: Mar 2009
Location: Miami, Florida
Posts: 18,781
Originally Posted by hardjoko View Post
How to do that in the new cpanel. I do not have such options!
This is found in WHM under "Tweak Settings". The option is now called "Allow Remote Domains"

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