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  1. #1
    Join Date
    Apr 2008
    Posts
    52

    * SPF (Email marked as spam by hotmail, gmail...

    Hi folks, I have a dedicated server in which i host 4 web sites using plesk one of them is mysite.com. That one is also set for ns1.mysite.com ns2.mysite.com.

    (all domain names below are just example names)

    Dns records for my apple.com orange.com and banana.com uses ns1.mysite.com and ns2.mysite.com my name server is also in the same machine.

    In mysite2.com dns settings are as follows.

    Code:
    	80.111.11.11 / 24	PTR	orange.com
    	orange.com.	NS	ns1.mysite.com.
    	orange.com.	NS	ns2.mysite.com.
    	orange.com.	A	80.111.11.11
    	orange.com.	MX (10)	mail.mysite.com.
    	orange.com.	TXT	v=spf1 a mx include:gmail.com,yahoo.com,hotmail.com ~all
    	ftp.orange.com.	CNAME	orange.com.
    	mail.orange.com.	A	80.111.11.11
    	webmail.orange.com.	A	80.111.11.11
    	www.orange.com.	CNAME	orange.com.
    80.111.11.11 is dedicated ip for orange.com.

    The PROBLEM:

    The thing is whenever the server sends email it is flagged spam by yahoo, hotmail etc. I have created SPF for my orange.com but it is still marked as spam...

    I have checked dns report for both mysite.com and orange.com but they seem to be OK with no warnings either.

    I want to create a spf record or make somthing so the emails does not marked as spam.

    I would really appreciate all feedback

  2. #2
    Join Date
    Apr 2008
    Posts
    52
    please replace mysite2.com with orange.com above the "Code"

  3. #3
    Join Date
    Apr 2002
    Posts
    757
    You might try using -all instead of ~all there is a lot of discussion as to what to use here. I think -all is the better solution because it basically says "Only the IPs and entities in this SPF record are allowed to send mail from this domain". Whereas ~all says "The IPs and entities listed in this SPF record are probably the only servers that will send mail from this domain". -all is just a little more strict.

    You also don't need to include gmail.com, yahoo.com, and hotmail.com unless you are sending mail from orange.com from these servers.

    Also how are you sending these messages? Make sure the envelope sender of these messages is using the orange.com domain. This problem is typical if you are using PHP or a CGI script to send out these messages. The envelope-sender might be set to the server's hostname.

    You should also bear in mind that I don't think a lot of mail providers use SPF as the be all, end all, of determining a message's spam worth. It is just used to weigh the message. The sender server and SPF record may match, but if the message still contains a lot of spam words and spam like identifiers, it can still be flagged as spam.

  4. #4
    Join Date
    Apr 2008
    Posts
    52
    Thanks for your reply.
    v=spf1 a mx -all
    would this be allrigh?

  5. #5
    Join Date
    Apr 2002
    Posts
    757
    If you are sending out mail from orange.com only from this specific server (i.e. your not using your ISP or any other mail server to send out mail from orange.com) then yes this should work.

    Keep in mind that this is a DNS change and DNS changes may take a few hours to fully propagate, so don't expect instant changes with the spam weighing of your message. Also, the issue with your message being flagged as spam might be due to other factors other than the SPF record.

  6. #6
    Join Date
    Apr 2008
    Posts
    52
    SParked thanks for the info I have one last question

    orange.com. MX (10) mail.mysite.com.

    if i am using the above statement should I add the SPF record
    v=spf1 a mx -all to dns setting in mysite.com or orange.com?

  7. #7
    Join Date
    Apr 2008
    Posts
    52
    or should i change orange.com. MX (10) mail.mysite.com.
    TO >>> orange.com. MX (10) mail.orange.com. and edit the orange.com DNS record (adding v=spf1 a mx -all)

  8. #8
    Join Date
    Apr 2002
    Posts
    757
    It all goes back to IP addresses.

    v=spf1 a mx -all

    Says that the only IPs that should ever send legitimate messages from orange.com are the A records for orange.com and the MX records for orange.com

    In the example you give at the start of the message, you show that the A record for orange.com resolves to 80.111.11.11. The MX record for orange.com is set to mail.mysite.com. What IP address does mail.mysite.com resolve to?

  9. #9
    Join Date
    Apr 2008
    Posts
    52
    it resolves to 80.111.11.10

  10. #10
    Join Date
    Apr 2008
    Posts
    52
    i think i am starting to understand and should change to orange.com. MX (10) mail.orange.com

  11. #11
    Join Date
    Apr 2002
    Posts
    757
    mail.mysite.com and orange.com are probably on the same server then. This probably doesn't really matter. It basically comes down to what the sending IP is of the server that is sending messages out from orange.com. Is one of these IPs the IP address of that server?

  12. #12
    Join Date
    Apr 2008
    Posts
    52
    yes they are on the same server. i have 80.111.11.10 80.111.11.11 80.111.11.12 80.111.11.13 all on the same server.

  13. #13
    Join Date
    Apr 2008
    Posts
    52
    The ip address of the Dedicated Server is 80.111.11.10.
    80.111.11.11 is exclusive for orange.com

  14. #14
    Join Date
    Apr 2002
    Posts
    757
    You probably want to leave it as is. If 80.111.11.10 is the IP address of the server, then you probably want that listed somewhere in the SPF record.

    If the MX records for orange.com is set to mail.mysite.com and if mail.mysite.com resolves to 80.111.11.10, then just listing the MX record will include this.

  15. #15
    Join Date
    Apr 2008
    Posts
    52
    v=spf1 a mx ip4:80.111.11.10 -all
    I think the above is correct, I should include this spf record DNS settings for duyurdum.com is that right?

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