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  1. #1
    Join Date
    Feb 2007
    Posts
    265

    Remote Tech Support

    Hi,

    Were looking for software similar to Log Me In Rescue yet not at that price.

    It will be used for our computer repair company however it will not be used often as our clients tend to be large companys with there own server support staff.

    Any sugestions?

    Preferable an web app for the client pc not a software download

    and online support app optional.

    Thanks in advanced Ben
    Master Reseller Accounts
    Shared Hosting
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    ToastHosts.com support{at}toasthosts.com

  2. #2
    Join Date
    Dec 2000
    Location
    Ireland
    Posts
    45
    You could try this its free. I have been looking at it but hav not had time to try it out.

    http://www.uvnc.com/pchelpware/index.html

    Sean
    Sean Nation

  3. #3
    Join Date
    Apr 2008
    Location
    Seattle, WA
    Posts
    19
    I haven't used it myself, but you may want to check out Fog Creek Copilot: https://www.copilot.com/
    Luminotes personal wiki notebook | http://luminotes.com/

  4. #4
    Teamviewer Commercial/Paid Edition
    http://www.teamviewer.com

    They have a small program that your client can download for you to control their PC.
    You can customize it by putting your own logo.

  5. #5
    Join Date
    Feb 2004
    Posts
    371
    GoToAssist Express Expert its been offered free as part of a beta testing, and it works perfecly.

  6. #6
    Join Date
    Mar 2008
    Location
    Helena, Montana
    Posts
    64
    I second the vote for TeamViewer. It's extremely easy to use for the client. It doesn't permenantly install any software on their machine.
    Matt Gorecki
    Go! Elephant Online Backup
    http://goelephant.com

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