Web Hosting Talk : Web Hosting Main Forums : Specialty Hosting and Markets : Remote Tech Support

[Ben James]

Hi,

Were looking for software similar to Log Me In Rescue yet not at that price.

It will be used for our computer repair company however it will not be used often as our clients tend to be large companys with there own server support staff.

Any sugestions?

Preferable an web app for the client pc not a software download

and online support app optional.

Thanks in advanced Ben

[Sean_N]

You could try this its free. I have been looking at it but hav not had time to try it out.

http://www.uvnc.com/pchelpware/index.html

Sean

[dhelfman]

I haven't used it myself, but you may want to check out Fog Creek Copilot: https://www.copilot.com/

[pwsllc-feeds]

Teamviewer Commercial/Paid Edition
http://www.teamviewer.com

They have a small program that your client can download for you to control their PC.
You can customize it by putting your own logo.

[ctaborda]

GoToAssist Express Expert its been offered free as part of a beta testing, and it works perfecly.

[trafficlight]

I second the vote for TeamViewer. It's extremely easy to use for the client. It doesn't permenantly install any software on their machine.