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Thread: Virpus problems?
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04-09-2008, 05:55 AM #1Junior Guru Wannabe
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Virpus problems?
I have a VPS from Virpus. Everything was fine but now I cannot load my websites. I have SSH access, the load is ok, but my websites doesn't load. Traceroute to the server is ok.
I tried to contact Virpus however their website is also not loading. Can anybody check if you can load the Virpus website? It's http://www.virpus.com
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04-09-2008, 06:39 AM #2Junior Guru Wannabe
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That's strange; that site doesn't load for me - if you can get in by SSH, why on earth isn't port 80 working? Do you use any kind of proxy?
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04-09-2008, 06:40 AM #3Junior Guru Wannabe
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No proxy, and I checked from different ISPs...
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04-09-2008, 06:47 AM #4Retired Moderator
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possible that their firewall has an issue and is blocking port 80, possible haxor attack?
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04-09-2008, 06:53 AM #5Junior Guru Wannabe
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After several minutes, trying to access their forum at http://virpus.com/forum I get phpBB : Critical Error Could not connect to the database
Maybe there is a network problem out there. However, myvirpus.com (their support website) is working and I opened a support ticket.
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04-09-2008, 06:58 AM #6
This isn't a website error, this is a full network error, and certainly not the first I've seen in 2 weeks:
--- ping statistics ---
100 packets transmitted, 76 received, 24% packet loss, time 99957ms
rtt min/avg/max/mdev = 19.425/51.902/119.716/24.018 ms
This started around 3 am CST, and it's slowly getting worse.
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04-09-2008, 07:10 AM #7Junior Guru Wannabe
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Yes, at this moment I can't even connect with ssh
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04-09-2008, 08:33 AM #8Junior Guru Wannabe
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still unreachable, it's been more than 2 hours since my websites are unreachable.
linux-tech, are you a virpus customer? did you had any luck contacting support? virpus.com is also down, I wonder if anyone from virpus noticed that.
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04-09-2008, 08:34 AM #9Junior Guru
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the same problem here ,
i think have network problem , DDOS again !!!! :O
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04-09-2008, 08:37 AM #10Junior Guru
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Connection to server 66.*.***.** failed (Connection actively refused by the server.)
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04-09-2008, 08:39 AM #11Aspiring Evangelist
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We have access to dedicated servers on the virpus network although its very slow at the moment.
Appears myvirpus.com is hosted offsite.
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04-09-2008, 08:42 AM #12
Yes, I'm a virpus customer. I maintain many vps' in many DC's.
They've had problems since (at least) 3am this morning, 5 hours. It hasn't been FULLY down since then, but it's been down a good portion of that time.
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04-09-2008, 08:46 AM #13Aspiring Evangelist
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Has anyone heard from Ken and crew yet?
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04-09-2008, 08:48 AM #14Junior Guru Wannabe
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I had an answer to my support request, they told me to check if it's ok now, it was not ok, I replied then... nothing.
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04-09-2008, 08:56 AM #15Aspiring Evangelist
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linux-tech,
I agree with you. Ever since Virpus' carrier (LightEdge) has thrown Cogent as default route, performance has really went down hill.
They are using least expensive routing which is hurting everyone's performance.
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04-09-2008, 08:59 AM #16Aspiring Evangelist
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Getting progressively worse
Ping statistics for 66.6.102.33: (virpus.com)
Packets: Sent = 100, Received = 73, Lost = 27 (27% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 141ms, Average = 86ms
Ping statistics for 66.6.122.xx: (dedicated server)
Packets: Sent = 100, Received = 60, Lost = 40 (40% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 141ms, Average = 86ms
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04-09-2008, 09:45 AM #17Junior Guru Wannabe
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my server is still not reachable
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04-09-2008, 09:50 AM #18
yeah,
I've submitted a cancellation request myself.
Signed up for service on the first
Received server on the first
started noticing major packet loss on the first, including downtime like mad.
In 9 days that server has sent me so many "unknown host" and "down host" alerts that it's just not worth keeping. Couple this with the 5+ hours of downtime this morning, and I'm done there.
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04-09-2008, 10:06 AM #19Aspiring Evangelist
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From the Virpus HelpDesk:
Hello,
We are experiencing a temporary network outage issue,we are working on it.Will update you once it is done.
Regards,
Niev
Virpus Networks, Inc.
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04-09-2008, 10:20 AM #20
lol
'temporary network problems'.
You don't think that 5+ hours is more than 'temporary'?
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04-09-2008, 10:27 AM #21Aspiring Evangelist
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linux-tech,
Dont kill the messenger, im just relaying what i find out as im in the same boat. Is 6+ hours now rediculous? Absolutely. Will Ken come and make a update, i hope so
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04-09-2008, 10:30 AM #22
No, no, I'm in no way mad at anyone but Virpus, and moreso at myself for not listening to my gut instinct when this started (for me at least), 9 days ago.
Unfortunately, I've just thrown out $35, and that's not counting the ad money lost because of this uttter garbage.
Thankfully I ONLY had the ad related stuff hosted there, and free services forums, but still, it just makes me look bad.
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04-09-2008, 11:00 AM #23virtualizing the world
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Hello,
The issue has been resolved at this time. This was due to a large number of UDP packets being sent as a flood which exhaulsted our firewall.
We apologize for any inconvenience caused. Please feel free to open a ticket if you are still experiencing any issues.
A full detailed explanation has been sent to our customer base.
Happy Hostings,
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04-09-2008, 11:02 AM #24virtualizing the world
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04-09-2008, 11:04 AM #25Junior Guru Wannabe
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thanks, it's working now