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Thread: Support Section

  1. #1

    Support Section


    What would you like to see in a host's support section i.e setting up a email client etc

    Best Regards
    Adam Heavens
    Server Centre Limited (
    Exchange 2007 Hosting, Windows/Linux Hosting

  2. #2
    Join Date
    Aug 2001
    The more content the better. I see a support area as an organic thing, something that you can build on over time. You will quickly find out which parts are missing (they'll be the ones all your clients email you about). Just add them as they come in, then that way you have an ever growing list of issues as a quick reference point for your clients.

    The bigger it is, the less they will need to come to you for advice.
    Web Hosting since 1999

  3. #3
    Join Date
    Oct 2001
    Aussie Land
    Look at CPanel. I think they've got pretty much everything in their cp

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