Results 1 to 8 of 8
  1. #1

    ServerBeach, incredible response time

    So I've only had a server with them for a week and - being the guru that I am - managed to lock myself completely out of windows by mistake, no safe mode remedy or anything possible. I needed a fresh OS install but on top of that I needed access to my old data. It took them all of 6 minutes to notify me that my request was in the works. In under 2 hours I had a fresh C drive with a new OS and my old drive in there for me to copy data from.

    I was fully expecting a slow, condescending response and a bill for the service (I asked to be charged but they refused and said that OS reloads are always free despite having to do more than a simple OS reload for me)... What I got was near immediate response from a polite and fully competent staff that did exactly what I wanted. Thanks ServerBeach!

    I'll review their uptime after I've been with them for good chunk of time. I'm at Virginia and I read about two power outages they had before, but having dealt with their staff there I'm confident that these guys have that completely under control now.
    I assure you my ignorance is not blissful.

  2. #2
    Join Date
    Dec 2007
    Posts
    1,277
    May I ask what time and if this was a weekend or weekday?
    James Paul Woods
    Operations Manager
    HostKitty Internet Services

  3. #3
    Join Date
    Feb 2006
    Location
    Philadelphia, PA
    Posts
    611
    Peer1 has a pretty good network so I wouldn't expect too much network downtime, just don't lock yourself out :p.

  4. #4
    this was 6am on friday
    I assure you my ignorance is not blissful.

  5. #5
    This is really good... If you do your research before purchasing a server, you will always have a good experience

    All the best.. hope you get similar service from them always
    Wholesale Domain Prices for Retail Customers - Rushtoweb.com

  6. #6
    Join Date
    Mar 2008
    Posts
    83
    It's good things work out for you ^_^
    <- myusername dot com is not a link to sites or images containing pornography, sexually explicit, gross violence, warez etc.

  7. #7
    Join Date
    Nov 2005
    Posts
    89
    I am shopping around I will send they a quote request and check for more reviews around the forum.... thanks for sharing on WHT...
    Stop With The Spam
    Right On

  8. #8
    Join Date
    Jan 2006
    Location
    Jersey
    Posts
    2,965
    Despite of what many might say about Peer1 network, its one of the best maintained and you will rarely see any issues with network. But of course, you pay a premium (as high as $140/mbps on low commits).
    Email: info ///at/// honelive.com

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