Originally Posted by OpticBurst
Wow. Sorry to hear of your dismay. Looks like they took your few bucks and hopped on the next plane to Costa Rica..
Well all actuality, I am sure they probally didnt make it that far. Who knows, you may of been one of there only clients? Stay far away from small washed out ops. Not saying I know them. Just advise against settling for the first cheap guy I find. I rather pay more to at least receive quality.
There is alot of good options for hosts. Seek and ye shall find. Maybe you can score a refund. How did you pay? Was it like PayPal or some sort of vendor that processes CC's?
it was paypal.
are you trying to say they took off with my money and i won't be getting it back?
i don't understand why this is happening....i have had no problems with this company before. their support was good, quick, and they were always nice.
hostecon / layerweb are the same people, correct? well the layerweb website still works, and they use the exact same support ticket system (cooincidentally no phone # on the layerweb site either). should i try making a ticket there?
i have kept ALL receipts from paypal payments i have made.
the persons email address attached to the paypal account which the payments were sent to is "email@example.com", i have censored the last digits for this persons privacy (for now). i also have a copy of the support ticket in my email where they say they will be refunding my money and closing my site on april the 1st. how can someone get away with this when it is ILLEGAL to rip people off like this?
i have read in another thread that sam is a representative on these forums for HE/LW....if he does not get back to me soon i do not know what i am going to do