I recently purchased a new server from fdc servers, I was expecting they would set it up and give me the details so it was ready to use. Unfortunatly they didnt so I just sort of guessed my way through the whm setup.
I installed shoutcast using cast control panel on an account and opened the ports in csf.
The address of the shoutcast is done via IP as there is no domain name associated with the server.
However for some reason, since the new server has been made for shoutcast, I have had a few problems.
Such as, our listener average was about 350 and now we struggle to get 200, our stats frequently are blank until you refresh it several times.
What bitrate are you streaming at? Do you have access to any bandwidth graphs? Could you check to make sure you're not topping out your cap? You might want to look into installing iftop to view your live bandwidth usage.
You could install iftop or any graphical management (mrtg,cacti etc) to see if you are running at 100 mbits/s.
If your server has acontrol panel it might give you this information without installing anything,
NOT a webhost!helping here just for the fun of it!