View Poll Results: Do you prefer to pay by paypal or CC on file (with auto-recurring)?

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  • PayPal

    49 62.82%
  • CC on file with auto-recurring

    29 37.18%
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  1. #1
    Join Date
    Dec 2006
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    205

    Exclamation PayPal or CC on file?

    If a hosting company offers both paypal and CC on file (CC on file with auto-subscription/-recurring ability), which payment method do you prefer to use as a customer?

  2. #2
    PayPal is a very nice option to use. When you have thousands of customers however it is definitely better to charge any of them by Credit card. It is more serious and there is a physical proof who is your customer.
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  3. #3
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    as about physical proof, what do you mean about voice verification? (indeed not VoIP and Toll Free)

  4. #4
    Join Date
    Apr 2006
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    101
    As far as customer volume is limited paypal is fine.
    But for large volume of customer then I think go far CC
    Vishal

    Indian Social Bookmarking tweetr.in

  5. #5
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    Dec 2006
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    205
    We are not large yet....
    But we lost several customers why we don't have auto-recurring with cc on file because "I am not in town and can't login to my paypal" or something like this.
    I said they can use paypal subscription for auto payment, but they've gone anyway....
    This is why I am looking for CC on file solution.
    any advice?

  6. #6
    As a customer, I'd much rather use PayPal, especially when I don't really know the company or it's brand new, as I get some more safety from PP, rather than handing them over my CC details.
    478east
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  7. #7
    PayPal, it's safer than giving your CC number to semi-trusted party.

  8. #8
    Join Date
    Jan 2005
    Location
    Richmond, VA
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    3,102
    Definitely PayPal. With all of the high-profile security breaches of late, I would feel better that way - at least I can cancel the PayPal subscription from my side!
    Daniel B., CEO - Bezoka.com and Ungigs.com
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  9. #9
    Join Date
    Mar 2008
    Location
    Port Saint Lucie, Florida
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    35
    PayPal is a great option. CC can be handy. Alot of companies offer both options. Highly advise against 2checkout. Very aggravated with their level of customer and vendor support.
    Jason Jersey, C.E.O.
    Optic Burst Communications Group, Inc.
    Cloud Web Hosting

  10. #10
    Join Date
    Dec 2006
    Posts
    205

    Exclamation PayPal is no longer trusted

    Quote Originally Posted by OpticBurst View Post
    PayPal is a great option.
    I disagree. May once upon a time it was good. But unfortunately paypal is no longer well managed nor trusted. Because once I got an email from them that my account was accessed by third party and my account is suspended and I need to provide them address proof! I have not seen any unaythorized and suspicious activity in my paypal history, so their assumption was invalid, also I am careful about paypal spoof and phishing, so my account was not accessed by third party. I uploaded all documents they required, no answer from them after a week. I called them several times, meaningless answers, finally I fax them the docs, they activated my account but removed my card. I was forced to ask the bank to issue another card for me that I can add it to my account, withdraw my money and close my paypal account, as paypal became just an extra and unnecessary site on the web for now, and I am pretty sure paypal staff are actually cheating members with the name of SECURITY! Also you won't get any answers for your email and no support. I don't trust paypal any more. and this is why I am looking to find another solution.

    As you know even companies have a life, they are born, living and dying. Now the end of paypal life is very near!

  11. #11
    Join Date
    Apr 2008
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    9
    can any guy tell me whats cc?

  12. #12
    Join Date
    Dec 2006
    Posts
    205
    cc stands for Credit Card.

  13. #13
    Dear nimasdj,

    I would rather provide some options for customers whether it is paypal or CC or other options so that they can choose themselves which one they feel secured and comfortable to use. This will be better for your customers if they have some options
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  14. #14
    But I do think Paypal will be a good option since it doesn't provide the CC details
    Last edited by hostdept-Gabrielle; 04-03-2008 at 02:32 AM.
    Gabrielle ~ Host Department LLC
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  15. #15
    Join Date
    Jul 2005
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    Los Angeles, California
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    I prefer Paypal as there seems to be more protection than using a raw credit card. If your account ever gets hacked on Paypal you can always file a case whereas if you use a credit card you can file a case but it would become more troublesome than Paypal.
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  16. #16
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    Dec 2006
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    hostdept-Gabrielle, I absolutely am agree!

  17. #17
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    Dec 2006
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    Rageki-John, since paypal never answered my emails nor my phones, I doubt they will investigate the cases too.

  18. #18
    I myself will prefer paypal as customer since i feel secured that my CC is not opened.

  19. #19
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    Jul 2005
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    Quote Originally Posted by nimasdj View Post
    Rageki-John, since paypal never answered my emails nor my phones, I doubt they will investigate the cases too.
    Usually, when you want to file a case with Paypal you file a dispute instead of directly emailing them. If you directly email them you won't be marked as priority and if you file a dispute you will have more priority than other things.
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  20. #20
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    Dec 2006
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    They even won't answer you if you phone them.

  21. #21
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    United Kingdom
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    My vote for PayPal.
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  22. #22
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    Apr 2000
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    California
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    I'd rather use paypal from a client point of view, and just use my CC to pay over paypal, which provides the protection you need. I'd never just use only paypal from a checking account. Anyway, another reason why, is if possible, you can keep your CC info only in paypal and then only they have the actual CC information and you don't need to worry about how safe that CC information is across different service providers you use, especially if it's auto-pay where you have to keep better track of it. Either way is not a big deal, but it can depend. I'm not a big fan of paypal, but I'd use it in most cases over directly paying with a CC. All of that said, you had better offer clients a means to pay by normal CC direct if you run a web hosting company or you'll lose a lot of business. So, just accept both if you are a provider and if you'll only accept one, only take CC's. But, yeah, as a client, paypal might be better for some reasons, though I'd never want that to be my only option either, as a client.

  23. #23
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    Dec 2006
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    205
    Thats a client viewpoint. As a hosting provider, serious hosting companies should provide as much as options they can offer to clients.

  24. #24
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    Dec 2006
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    I know that clients can use paypal subscription to auto-pay, but if you purchase multiple products from the same company very often, I'd use CC on file. For example if you register domains or buy dedicated IPs very often, you feel annoying to pay by paypal, and would prefer CC on file. Wouldn't you?

    To Folks: if you did not participate in poll yet, I appreciate if you do, we need 100 total votes to get a better result for this discussion.

  25. #25
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    Apr 2000
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    California
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    Indeed, we offer both (all four major CC's) as well as paypal, but also accept eCheck, as well as physical checks and money orders. We don't do anything like eGold, but we were sure to cover all means available to make it easy for clients to sign up and pay (within reason). Leave it up to the client to decide, as you'll have to offer both as a provider anyway.

  26. #26
    Join Date
    Oct 2005
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    435
    Quote Originally Posted by nimasdj View Post
    If a hosting company offers both paypal and CC on file (CC on file with auto-subscription/-recurring ability), which payment method do you prefer to use as a customer?
    I prefer to use a CC, because at least with my online banking I can access the CC and download transactions to Quickbooks, Quicken, Simply Accounting, etc. Most major banks offer the feature to download your transaction for those programs.

    With Paypal, while convinient in its own right, doesn't have any such function. So tracking what's happening in your PayPal account when doing your books is a little more work.

    NOTE: I am talking about me purchasing reseller hosting/vps services for my company.

    UPDATE: DAMN! I just went to paypal and realized there is an option to download your transactions! You idiot starsky!
    Last edited by subzer0; 04-03-2008 at 05:21 PM.

  27. #27
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    Dec 2006
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    205
    Some people are not worry about their CC. and they reveal their cc info with relax! Once one of our clients got an invoice from our system, and he emailed us back that he can't pay by paypal right now as he is out of town and he emailed us his cc ino and asked us to charge it but we told him we don't accept cc info by email! He was not fraud anyway, but I was wondering how he could send us the cc info via email!

    To Folks: if you did not participate in poll yet, I appreciate if you do, we need 100 total votes to get a better result for this discussion.
    Last edited by nimasdj; 04-04-2008 at 02:50 PM.

  28. #28
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    Jan 2005
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    326
    Quote Originally Posted by nimasdj View Post
    Some people are not worry about their CC. and they reveal their cc info with relax! Once one of our clients got an invoice from our system, and he emailed us back that he can't pay by paypal right now as he is out of town and he emailed us his cc ino and asked us to charge it but we told him we don't accept cc info by email! He was not fraud anyway, but I was wondering how he could send us the cc info via email!

    To Folks: if you did not participate in poll yet, I appreciate if you do, we need 100 total votes to get a better result for this discussion.
    For one most email is accessed insecurely and email is sent in plain text. If a person were to intercept the email they could easily read it.

    The only way is to encrypt your emails and even then I would be sending CC info.
    I believe it is against VC/MC to have CC info in emails!!!

    That is a huge risk for you and the customer. In ending, don't ever send or receive CC info in any shape or form using email. It is just not wise.
    Charles

  29. #29
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    Quote Originally Posted by nimasdj View Post
    ...but I was wondering how he could send us the cc info via email!
    When your bank gives 100% protection from fraudulent and unauthorized charges.
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  30. #30
    Join Date
    Sep 2004
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    1,904
    I think ultimately it comes down to where you have your money.


  31. #31
    With PayPal you can set up a subscription, and I'd prefer this over having my credit card stored at a provider's system, as there is a higher risk of having it abused over a PayPal subscription, if you get what I'm saying...

    (I'd use anything but credit cards, if there was a realistic choice, but that's a whole nother topic )

  32. #32
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    Oct 2004
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    Lithuania
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    Accustomeėd to CC - so I would use it.

  33. #33
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    Jan 2008
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    Sacramento, CA
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    I offer paypal and google checkout. I prefer google checkout over paypal as google checkout is cheaper and for many, it has a more untarnished named. So far, most of my clients choose google checkout over paypal. I do not have direct cc billing.
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  34. #34
    Quote Originally Posted by rsbenedict View Post
    I offer paypal and google checkout. I prefer google checkout over paypal as google checkout is cheaper and for many, it has a more untarnished named. So far, most of my clients choose google checkout over paypal. I do not have direct cc billing.
    I think you can do cc-billing with PayPal as well.

    Did you by the way use Money Bookers? They can be an added option for your clientèle.

  35. #35
    I have got used to PayPal and voted for this method for this reason!

  36. #36
    Oh, as far as I see the majority has the same opinion as I do, it is pleasure to see this!

  37. #37
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    Quote Originally Posted by Henrik View Post
    I think you can do cc-billing with PayPal as well.

    Did you by the way use Money Bookers? They can be an added option for your clientèle.
    Both google checkout and paypal accept credit cards, but google is cheaper and QUICK. I have not used moneybookers before. I'll have to look into them.
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  38. #38
    I prefer PayPal because it's quick, easy-to-use, and safer. Many people are reluctant to share their credit card info with a web host, so PayPal is a great solution for them.
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  39. #39
    Quote Originally Posted by Site Lane View Post
    I prefer PayPal because it's quick, easy-to-use, and safer. Many people are reluctant to share their credit card info with a web host, so PayPal is a great solution for them.
    And it is easy to set up subscriptions in PayPal, which is a plus

  40. #40
    Join Date
    Dec 2006
    Posts
    205
    Because of reaons I mentioned in several previous post, I am no longer interested in paypal and I don't trust it anymore. Does Google Checkout accept merchants from Germany?

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