Personally I am hoping they see this, as maybe they will realize that I am fed up with being messed around.
I ordered a server from them on friday at around midday. The confirmation e-mail stated that I would recieve a call to confirm the order. This never happend.
I tried phoning them...kept getting cut off. I tried live chat on their site...never any operators available.
I opened a support ticket to find out what was going on. They replied stating that server would be ready by monday morning at the latest, and I would recieve a call from the activation team once it was ready.
This call....never came.
I phoned them earlier today, finally got through to someone who told me that the server was ready, and I was just waiting for a call from their activation team which I would recieve within 4 hours. It has now been over 5 hours, and I have heard nothing at all.
I thought I would try their live chat again to find out what was going on, but that keeps going on and offline every 5 minutes, or so it would seem.
I'm now going to give them a further 24 hours to contact me, after which time, if I haven't heard from them, I will be reporting the matter to trading standards.
If anyone from Vectoral servers see's this, can you please let me know what is going on. My order number is: 3233531291