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  1. #1
    Join Date
    Jun 2006
    Posts
    40

    PC-Core.net worst host.

    Just signed up with PC-Core net yesterday.

    Everything was smooth, untill I found out just now that my website is down: finchmall.com


    This website is also down.. all because I was generous of giving smaller companies a chance..

  2. #2
    Join Date
    Jul 2005
    Location
    Los Angeles, California
    Posts
    1,370
    Not all small web hosting companies are bad. How long have they been down? Have you tried to contact them in anyway? I would give them a chance first before saying they're a bad host.

    Edit: Your website also seems to be working for me as well.
    Rageki Web Hosting Solutions - Canada & United States Web Hosting
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    99% Uptime!
    30 Day Money Back Guaranteed!

  3. #3
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    Your website is coming up for me...

    Listed on your main page...
    "Welcome to Finch Mall. Your number #1 source for electronics and gadgets.
    We sell various products at extremely low prices, also shipping world-wide for absolutely free."

    Have you also tried looking through a proxy as your IP may be blocked? You can try using iptools.com or siteuptime.com

  4. #4
    Join Date
    May 2006
    Posts
    572
    All webhosts need a chance. If it happens again I would look elsewhere though. Server hardware is bound to fail at some point.
    I'm currently hosting with: hostgator

  5. #5
    Join Date
    Jun 2006
    Posts
    40
    I have tried e-mailing them hours and horus ago with no response what-so-ever

    But if you guys tell me that my site is up and running, I don't know what the hell is going on.

  6. #6
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    Make sure you try using a proxy such as siteuptime.com to see if maybe your IP is blocked. If you don't mind me asking what type of account do you have with them? If your using a dedicated server you may have blocked yourself out from repeat failed attempts to access the server if they installed a Brute Force Detection. If its a shared or reseller account you may need to contact them.

  7. #7
    PC-Core.NET is offline for me and the same goes with your website.

  8. #8
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    Pc-core.net
    http://iptools.com/dnstools.php?tool...ta=pc-core.net
    PING pc-core.net (64.214.185.205) 56(84) bytes of data.
    64 bytes from 64.214.185.205: icmp_seq=1 ttl=54 time=0.415 ms
    64 bytes from 64.214.185.205: icmp_seq=2 ttl=54 time=0.454 ms
    64 bytes from 64.214.185.205: icmp_seq=3 ttl=54 time=0.503 ms
    64 bytes from 64.214.185.205: icmp_seq=4 ttl=54 time=0.423 ms
    64 bytes from 64.214.185.205: icmp_seq=5 ttl=54 time=0.596 ms

    --- pc-core.net ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4004ms
    rtt min/avg/max/mdev = 0.415/0.478/0.596/0.067 ms


    finchmall.com...
    http://iptools.com/dnstools.php?tool...=finchmall.com
    PING finchmall.com (64.214.185.199) 56(84) bytes of data.
    64 bytes from server.dnsrevolver.info (64.214.185.199): icmp_seq=1 ttl=54 time=0.384 ms
    64 bytes from server.dnsrevolver.info (64.214.185.199): icmp_seq=2 ttl=54 time=0.416 ms
    64 bytes from server.dnsrevolver.info (64.214.185.199): icmp_seq=3 ttl=54 time=0.464 ms
    64 bytes from server.dnsrevolver.info (64.214.185.199): icmp_seq=4 ttl=54 time=0.516 ms
    64 bytes from server.dnsrevolver.info (64.214.185.199): icmp_seq=5 ttl=54 time=0.684 ms

    --- finchmall.com ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4004ms
    rtt min/avg/max/mdev = 0.384/0.492/0.684/0.109 ms

  9. #9
    Join Date
    Jul 2005
    Location
    Los Angeles, California
    Posts
    1,370
    I believe it could be a DNS issue. Your host probably setup the DNS address incorrectly. I would tell them about this or I would move to another host.
    Rageki Web Hosting Solutions - Canada & United States Web Hosting
    DirectAdmin & cPanel Control Panels
    99% Uptime!
    30 Day Money Back Guaranteed!

  10. #10
    Join Date
    Jun 2006
    Posts
    40
    I just did a check with siteuptime, and the result says: "failed". tried different proxy sites, with no success.

    I have a reseller account with them with about 3 domains hosted.

    I can't even access their homepage (pc-core.net).

    I cannt afford to have my website down like this right now.

    A second day, then it's down.

  11. #11
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    I also just tried siteuptime.com and got a failed error. It looks like maybe an issue with apache might of crashed.

  12. #12
    Join Date
    Jun 2006
    Posts
    40
    This just sucks.

    I am paying them $23 monthly for a website that uses about 1gb of space, and about 5gb of bandwidth a month.

    All I am looking for is uptime, and fast speeds. Why is this so hard? This is already my third host.

  13. #13
    I'd recommend you switch hosts.

    I personally recommend HostGator for cheapness, good technical support, and VERY good uptime.

    P.S. Demand a refund before you leave.

  14. #14
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    Maker177 do you have any experience with Hostgator?

    I'm sorry lifebot and hopefully they'll get it fixed soon. Do they offer an offsite support site, so that way you can contact them?

  15. #15
    Join Date
    Jun 2006
    Posts
    40
    It's really a pain to move cpanel accounts again, and propgating the domains takes a lot of time.

    Downtime really affects for someone me like who is running e-commerce.

    Uptime is really what I'm looking for. Can anyone recommend me a host other then hostgator?
    Last edited by lifebot; 03-28-2008 at 11:13 PM. Reason: typo

  16. #16
    Join Date
    Jun 2006
    Posts
    40
    They had a live chat support which really made them trust their company. They helped me to move accounts from my previous host, all smoothly.

    And then the next day, which is supposed to be today, my website is down with no sort of notice in advance or anything. This just sucks.

  17. #17
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,928
    Yes, propagating is never fun but the migration of your account should not really be an issue if its between two cpanel servers. Your migration should take no more than an hour to do.

  18. #18
    Join Date
    Jul 2005
    Location
    Los Angeles, California
    Posts
    1,370
    I'm also having trouble access their main website as well. I've done a whois lookup on their company and this is what I got

    Administrative Contact:
    Hosting, PC Core admin@pc-core.net
    224 Potlatch St
    Parksville, British Columbia V9P1K3
    Canada
    2509479655

    Maybe you should try giving them a call and see what happens?

    If you already have backups saved then migrating to another server shouldn't be much of an issue.
    Rageki Web Hosting Solutions - Canada & United States Web Hosting
    DirectAdmin & cPanel Control Panels
    99% Uptime!
    30 Day Money Back Guaranteed!

  19. #19
    Quote Originally Posted by Matt.G View Post
    Maker177 do you have any experience with Hostgator?
    Yes, I have been with them for several months now and have had absolutely no problems whatsoever.

  20. #20
    Join Date
    Jun 2006
    Posts
    40
    I really don't want to be dialing numbers for a such cause.
    I just hope that they come back online, so I wont lose my website.
    This would be my last time putting trust on a company that is unheard of.

  21. #21
    Quote Originally Posted by lifebot View Post
    I really don't want to be dialing numbers for a such cause.
    I just hope that they come back online, so I wont lose my website.
    This would be my last time putting trust on a company that is unheard of.
    Just demand a refund and switch.

  22. #22
    Join Date
    Jul 2005
    Location
    Los Angeles, California
    Posts
    1,370
    Quote Originally Posted by Maker177 View Post
    Just demand a refund and switch.
    From the sounds of it, I doubt the host will refund him. Did you order your hosting through paypal? If so you can file a dispute and get your money back.
    Rageki Web Hosting Solutions - Canada & United States Web Hosting
    DirectAdmin & cPanel Control Panels
    99% Uptime!
    30 Day Money Back Guaranteed!

  23. #23
    Join Date
    Jun 2006
    Posts
    40
    The money really ins't the problem. I am just praying to god that my website is fine.

  24. #24
    Join Date
    Jul 2005
    Location
    here, there, where?
    Posts
    4,102
    Quote Originally Posted by Rageki-John View Post
    I believe it could be a DNS issue.
    You're close. It looks more like the DNS zone for the domain is hosed as well as their nameservers acting funny. (duplicate zones for their domain and such.)

    Quote Originally Posted by Maker177 View Post
    I'd recommend you switch hosts.
    I'm sorry, but the instant a host has an issue you shouldn't run, as you'll be running until you make a loop back to hosts you ran from.

    Every host, no matter how good, will have an issue at one point in the company's life time -- and any company that says otherwise is lying. So, instead of saying "RUN" without even having experience with host, unless you have had, then you shouldn't recommend this. If you do have experience with this host, do tell.

    Lifebot, have you been successful in contacting them?
    -Steven | Cooini, LLC
    "It is the mark of an educated mind to be able to entertain a thought without accepting it" -Aristotle

  25. #25
    Join Date
    Jun 2006
    Posts
    40
    No I have not, I have contacted their support email at support@pc-core.net with no response.

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