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  1. #1
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18

    Serverbeach's Network

    I've been a customer of Serverbeach for over a month now and am quite satisfied with the server. Of course, my administrator uninstalled/installed everything the second he got access to it

    The only thing that bothers me are the download speeds my visitors get. According to Apache's Server-Status it is only outputting around 80kB/s, I'd say this is quite low for a hosting company on DS3 and OC3.

    Has anyone else experienced low speeds on Serverbeach?

    Thanks in advance,
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  2. #2
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    Overall mine is relatively fast

    But I have noticed some spikes, but nothing which would worry me.

    Their abuse staff are really uneducated tho

  3. #3
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    I am really beginning to wonder if my system administrator made a mistake (which I highly doubt since he does this for a living at IBM) .. but two days ago in the afternoon the server was getting hit quite hard, handling around 200 requests at the same time. If you wanted to download you'd get 2kB/s on ADSL 512/128
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  4. #4
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    Denial of service attack perhaps

  5. #5
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    *heart attack*

    Nah
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  6. #6
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    Give me a url to d/l from, we'll check the speeds between our boxes

  7. #7
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    *picks one file*

    http://files.mm2c.com/www.mm2c.com/c...pathfinder.zip

    At the moment it should be good enough:

    28 requests currently being processed, 13 idle servers
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  8. #8
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    My box is almost idle - your NIC/Port is fubared

    check this out:

    10:31:53 (66.02 KB/s) - `02pathfinder.zip' saved [1705676/1705676]

    painfully slow

  9. #9
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18


    Well, time to give my system administrator another call.
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  10. #10
    Join Date
    Jul 2002
    Location
    Vancouver, BC
    Posts
    1,028
    ~80KB/sec from west coast... kinda poor for what i see from even rackshack... (not that rackshacks bad, only use 'em as an example cuz they are in the same state)

    funny problem i've had happen 2 me twice b4:
    ethernet card at half-duplex, switch port at full-duplex or vice versa...

    causes similar results... ping times will b totally fine, but actual transfers will suck... heh...

  11. #11
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    Yeah, type ifconfig and paste the result

  12. #12
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    Uhm, talking to me?

    EDIT - IFCONFIG PASTE

    eth0 Link encap:Ethernet HWaddr 00:50:70:31:1D:31
    inet addr:66.139.73.170 Bcast:66.139.73.191 Mask:255.255.255.192
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:150895559 errors:0 dropped:0 overruns:0 frame:0
    TX packets:212596282 errors:0 dropped:0 overruns:0 carrier:0
    collisions:4933849 txqueuelen:100
    RX bytes:3493221175 (3331.3 Mb) TX bytes:1388205484 (1323.8 Mb)
    Interrupt:11 Base address:0x4000
    Last edited by JMulder; 08-19-2002 at 02:57 PM.
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  13. #13
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    I would get serverbeach to look into it. I dont think it is software related.

  14. #14
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    Neither do I actually .. already emailed them through the customservice address
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  15. #15
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    They aren't TOO bad with hardware issues

    I had a faulty hard disk replaced in about 8 hours (outside of normal business hours)

  16. #16
    Join Date
    Apr 2002
    Location
    AU
    Posts
    1,049
    I would definantly say bad uplink or NIC - just try to be as concise as possible with your request, give as much detail as possible and you should be fine.

    They are quite professional in that respect.

  17. #17
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    Yeah I think I read that, did a search on SB and read almost everything on it

    They're cool so far, bit slow but what can you expect with a company of erm 3 (?) months old?
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  18. #18
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    I'll submit a ticket tomorrow morning and try to be as precise as possible. I'll keep you updated

    EDIT: Submitted 5 secs ago
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  19. #19
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    Perhaps old news to you all but in some magic way the speeds have been fixed. No NIC replacement, no recofinguration of the server.. just BANG and it's fast again. Now I need to make sure I don't pass 400GB / month

    Done 55GB in a bit less than 5 days.
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  20. #20
    Join Date
    May 2002
    Posts
    450
    Originally posted by JMulder
    *picks one file*

    http://files.mm2c.com/www.mm2c.com/c...pathfinder.zip

    At the moment it should be good enough:

    28 requests currently being processed, 13 idle servers
    I am getting a pretty decent speed compared to hosts in my own country. So you connection to Europe (also considering the fact I have a slow connection and it is prime time on the internet here) is good!

    Jacco

  21. #21
    Join Date
    Dec 2001
    Location
    Toronto, Ontario, Canada
    Posts
    6,896
    Originally posted by JMulder
    Uhm, talking to me?

    EDIT - IFCONFIG PASTE

    eth0 Link encap:Ethernet HWaddr 00:50:70:31:1D:31
    inet addr:66.139.73.170 Bcast:66.139.73.191 Mask:255.255.255.192
    UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
    RX packets:150895559 errors:0 dropped:0 overruns:0 frame:0
    TX packets:212596282 errors:0 dropped:0 overruns:0 carrier:0
    collisions:4933849 txqueuelen:100
    RX bytes:3493221175 (3331.3 Mb) TX bytes:1388205484 (1323.8 Mb)
    Interrupt:11 Base address:0x4000
    Thats an absurd amount of collisions you've got there
    Myles Loosley-Millman - admin@prioritycolo.com
    Priority Colo Inc. - Affordable Colocation & Dedicated Servers.
    Two Canadian facilities serving Toronto & Markham, Ontario
    http://www.prioritycolo.com

  22. #22
    Join Date
    Mar 2002
    Location
    Mass
    Posts
    727
    *picks one file*

    http://files.mm2c.com/www.mm2c.com/...2pathfinder.zip

    At the moment it should be good enough:

    28 requests currently being processed, 13 idle servers
    I just got 528kb/sec from my cable modem at home.
    Jason

  23. #23
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    Excellent to hear the download speeds are nice again

    528kB/s ? Lucky you
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

  24. #24
    Join Date
    Mar 2002
    Location
    San Jose, CA
    Posts
    34
    so I ordered a server from Server Beach yesterday, today they sent me my welcome email and the server is unreachable. Anyone else have problems like this? I filed a trouble ticket on it and according to their Service Agreement: http://www.serverbeach.com/sla.php I should have a full refund on the thing within 10 hours.
    ranchoweb.com
    reliable linux hosting with all the trimmings
    http://www.ranchoweb.com/webhost/

  25. #25
    Join Date
    Jun 2002
    Location
    The Netherlands
    Posts
    18
    ranchoweb - The time I got access to the server it was all working fine. Tried pinging the IP yet?
    Jeroen Mulder

    e: spj.mulder@planet.nl
    w: http://www.mm2c.com

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