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Thread: Serverbeach's Network
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08-19-2002, 10:54 AM #1Newbie
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Serverbeach's Network
I've been a customer of Serverbeach for over a month now and am quite satisfied with the server. Of course, my administrator uninstalled/installed everything the second he got access to it
The only thing that bothers me are the download speeds my visitors get. According to Apache's Server-Status it is only outputting around 80kB/s, I'd say this is quite low for a hosting company on DS3 and OC3.
Has anyone else experienced low speeds on Serverbeach?
Thanks in advance,Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 10:57 AM #2Web Hosting Master
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Overall mine is relatively fast
But I have noticed some spikes, but nothing which would worry me.
Their abuse staff are really uneducated tho
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08-19-2002, 10:59 AM #3Newbie
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I am really beginning to wonder if my system administrator made a mistake (which I highly doubt since he does this for a living at IBM) .. but two days ago in the afternoon the server was getting hit quite hard, handling around 200 requests at the same time. If you wanted to download you'd get 2kB/s on ADSL 512/128
Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 11:03 AM #4Web Hosting Master
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Denial of service attack perhaps
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08-19-2002, 11:05 AM #5Newbie
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*heart attack*
NahJeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 11:15 AM #6Web Hosting Master
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Give me a url to d/l from, we'll check the speeds between our boxes
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08-19-2002, 11:19 AM #7Newbie
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*picks one file*
http://files.mm2c.com/www.mm2c.com/c...pathfinder.zip
At the moment it should be good enough:
28 requests currently being processed, 13 idle serversJeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 11:28 AM #8Web Hosting Master
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My box is almost idle - your NIC/Port is fubared
check this out:
10:31:53 (66.02 KB/s) - `02pathfinder.zip' saved [1705676/1705676]
painfully slow
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08-19-2002, 11:31 AM #9Newbie
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Well, time to give my system administrator another call.Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 12:08 PM #10Coder :)
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~80KB/sec from west coast... kinda poor for what i see from even rackshack... (not that rackshacks bad, only use 'em as an example cuz they are in the same state)
funny problem i've had happen 2 me twice b4:
ethernet card at half-duplex, switch port at full-duplex or vice versa...
causes similar results... ping times will b totally fine, but actual transfers will suck... heh...
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08-19-2002, 12:46 PM #11Web Hosting Master
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Yeah, type ifconfig and paste the result
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08-19-2002, 12:57 PM #12Newbie
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Uhm, talking to me?
EDIT - IFCONFIG PASTE
eth0 Link encap:Ethernet HWaddr 00:50:70:31:1D:31
inet addr:66.139.73.170 Bcast:66.139.73.191 Mask:255.255.255.192
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:150895559 errors:0 dropped:0 overruns:0 frame:0
TX packets:212596282 errors:0 dropped:0 overruns:0 carrier:0
collisions:4933849 txqueuelen:100
RX bytes:3493221175 (3331.3 Mb) TX bytes:1388205484 (1323.8 Mb)
Interrupt:11 Base address:0x4000Last edited by JMulder; 08-19-2002 at 02:57 PM.
Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 03:21 PM #13Web Hosting Master
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I would get serverbeach to look into it. I dont think it is software related.
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08-19-2002, 03:23 PM #14Newbie
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Neither do I actually .. already emailed them through the customservice address
Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 03:24 PM #15Web Hosting Master
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They aren't TOO bad with hardware issues
I had a faulty hard disk replaced in about 8 hours (outside of normal business hours)
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08-19-2002, 03:26 PM #16Web Hosting Master
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I would definantly say bad uplink or NIC - just try to be as concise as possible with your request, give as much detail as possible and you should be fine.
They are quite professional in that respect.
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08-19-2002, 03:28 PM #17Newbie
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Yeah I think I read that, did a search on SB and read almost everything on it
They're cool so far, bit slow but what can you expect with a company of erm 3 (?) months old?Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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08-19-2002, 03:31 PM #18Newbie
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I'll submit a ticket tomorrow morning and try to be as precise as possible. I'll keep you updated
EDIT: Submitted 5 secs agoJeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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09-03-2002, 10:48 AM #19Newbie
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Perhaps old news to you all but in some magic way the speeds have been fixed. No NIC replacement, no recofinguration of the server.. just BANG and it's fast again. Now I need to make sure I don't pass 400GB / month
Done 55GB in a bit less than 5 days.Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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09-03-2002, 01:37 PM #20Web Hosting Evangelist
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Originally posted by JMulder
*picks one file*
http://files.mm2c.com/www.mm2c.com/c...pathfinder.zip
At the moment it should be good enough:
28 requests currently being processed, 13 idle servers
Jacco
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09-03-2002, 01:58 PM #21Web Hosting Master
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Originally posted by JMulder
Uhm, talking to me?
EDIT - IFCONFIG PASTE
eth0 Link encap:Ethernet HWaddr 00:50:70:31:1D:31
inet addr:66.139.73.170 Bcast:66.139.73.191 Mask:255.255.255.192
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:150895559 errors:0 dropped:0 overruns:0 frame:0
TX packets:212596282 errors:0 dropped:0 overruns:0 carrier:0
collisions:4933849 txqueuelen:100
RX bytes:3493221175 (3331.3 Mb) TX bytes:1388205484 (1323.8 Mb)
Interrupt:11 Base address:0x4000Myles Loosley-Millman - admin@prioritycolo.com
Priority Colo Inc. - Affordable Colocation & Dedicated Servers.
Two Canadian facilities serving Toronto & Markham, Ontario
http://www.prioritycolo.com
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09-03-2002, 02:47 PM #22Web Hosting Master
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*picks one file*
http://files.mm2c.com/www.mm2c.com/...2pathfinder.zip
At the moment it should be good enough:
28 requests currently being processed, 13 idle serversJason
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09-04-2002, 09:39 AM #23Newbie
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Excellent to hear the download speeds are nice again
528kB/s ? Lucky youJeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com
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09-06-2002, 03:31 AM #24Junior Guru Wannabe
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so I ordered a server from Server Beach yesterday, today they sent me my welcome email and the server is unreachable. Anyone else have problems like this? I filed a trouble ticket on it and according to their Service Agreement: http://www.serverbeach.com/sla.php I should have a full refund on the thing within 10 hours.
ranchoweb.com
reliable linux hosting with all the trimmings
http://www.ranchoweb.com/webhost/
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09-06-2002, 08:41 AM #25Newbie
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ranchoweb - The time I got access to the server it was all working fine. Tried pinging the IP yet?
Jeroen Mulder
e: spj.mulder@planet.nl
w: http://www.mm2c.com