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  1. #1

    Why is whm license key invalid?

    Does anyone know why whm license key would go invalid after a couple of weeks? it was accepted and was able to enter admin, now I can't.

  2. #2
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,911
    You will need to take this up with your provider. You can also check if the license is active by www.verify.cpanel.net and type in the IP address for your account. It could be a simple issue of just needing to restart your license in SSH.

  3. #3
    It could be possible that your provider has not paid their fees so the license got deactivated.
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  4. #4
    Join Date
    Jul 2007
    Location
    Jupiter, Florida
    Posts
    405
    You can check to see if it is valid with http://verify.cpanel.net/?ip=__.__.__.__

    If it is not, contact your provider

    If it is, then a common fix is to root access through SSH (Shell) and run the following command /usr/local/cpanel/cpkeyclt

    That will restart the license

    Good luck
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  5. #5
    Join Date
    Apr 2005
    Location
    Oz
    Posts
    3,498
    I've moved this to Tech / Security, since I'm not sure where it belongs (whether you have a VPS, dedicated server, etc).


    Alex

  6. #6
    Join Date
    Apr 2005
    Location
    Bangladesh
    Posts
    583
    Have you changed your hostname?

    Follow what marcbarak said.
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  7. #7
    No, it was my IP Address that was changed. Thanks all for your help.

  8. #8
    Join Date
    Sep 2002
    Location
    Top Secret
    Posts
    11,686
    If your IP has changed, you'll need to have your provider re-license that ip.

    WHM/Cpanel are licensed on an IP basis IIRC. The base ip of the server is the one that is chacked in the licensing system.
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