Well her site is not bad but man your sites need a look of work I am no design I have about 5 that work for me.
I am not sure what you are paying here but if she does not get much better give us call I would be glad to help you out.
Here is our site still in the works for the most part http://www.vortechhosting.com
If I was to try to be specific on them 2 sites on what needs to be fix i would be here all nite. They need a lot of work. Look around at some of the bigger sites to get some ideas.
Here ar emy top 5 fav.
(My Site of course!)
Don't copy any of these site but get some good ideas from them.
Once you have a basic template it is easy from there on out. Get your page layed out like you want it spend time looking around getting ideas come up with new ones. But the blue to black background has to go man.
I mean site and look at your site for a hour or so and ask your self would i buy from here. Does this look as good or better then the next guy if not fix it. Do this till you fell 100% safe with this site. Then go with it and build from that.
It takes time to get what you want in your site. When we started i thought the site looked ok. We have changed every thing on the site now colors lay out every thing 6 times to get to what it is now and i am happy with it right now. But still not 100% we still have a lot more work to do on it but its getting there.
I hope this helps in some way. Keep trying you well get it sooner or latter.