To create a new FTP account (other than the default account):
go to the "Domains" page under "Client Home" and click your domain name.
Now click the "FTP Users" icon
Now click the "Add FTP User" tab on the top.
You will have to enter a username for the FTP account, password (twice for confirmation) and then select the virtual directory that you would like the new user to access (the directories outside won't be accessible to this user)
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yes there is a default ftp account, try
user@domain.com
2nd Part :