My situation is a familiar one :-) -- My web-app works perfectly well on my home-server. I am running on exactly the same setup as what is on my provider's shared servers -- same App server, JDK, database versions. Yet, the app does not have proper functionality on the host-server.
So I turned on my logging functions (which also work perfectly on my home setup) but NO logs are generated on Lunar server.
I filed a ticket and did get a response -- asking me to create a log-file with 777 permissions in public_html directory. I complied and did this by creating an empty file call abcde.log, and setting permissions to 777 (with my ftp tool). I also set the path name in log4j.lcf to /public_html/abcde.log. Needless to say I also rebuilt and deployed an updated war file. The app does run but still NO log-file (the original dummy file remains empty.)
What am I missing? As it is, I have no other way of debugging (since everything works perfectly on my home setup.) Has anyone dealt with such issues?