Results 1 to 9 of 9
  1. #1
    Join Date
    Jan 2003
    Posts
    653

    Unhappy Anyone still getting support from innohosting?

    Ive been posting support tickets for days and they just aint replying.. my customer is already angry..

    I also PM them here, but no reply yet.. im gettting desperate.. and annoyed..

  2. #2
    Join Date
    Jan 2003
    Location
    U.S.A.
    Posts
    3,911
    Have you tried contacting them on livechat and are the tickets being submitted to the correct department?

  3. #3
    Join Date
    Jan 2003
    Posts
    653
    I submitted 2 tickets to technical.. and 1 to complaints and feedback.

    Live support is usually offline when I get to the helpdesk..

  4. #4
    Join Date
    Mar 2008
    Location
    Sheffield, UK
    Posts
    447
    Have you tried calling them? http://www.innohosting.com/support.html
    If we do not plant knowledge when young, it will give us no shade when we are old.
    Lord Chesterfield

  5. #5
    I'm wondering the same thing. I'm anxiously waiting for them to move my old accounts to my new account.

  6. #6
    I'm sorry to hear this I'm sure Rameen will be along to help.

    All we can suggest is calling them.

    Hopefully they will get things sorted.
    Data Republic - UK Managed Servers - Server Management - Managed Backup/R1Soft
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  7. #7
    They just got to my ticket.

  8. #8
    Join Date
    Jan 2003
    Posts
    653
    I think they dropped my ticket.. and worst, the account I am discussing about was deleted from my WHM. I think somebody is not happy with me there..

  9. #9
    What was the outcome with this, as I am also looking into purchasing some reseller space with Innohosting?

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