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Thread: RockMyWeb

  1. #1

    RockMyWeb

    Just trying to get in contact with anyone from RockMyWeb.net

  2. #2
    Join Date
    May 2006
    Posts
    45
    For what?

    Thanks

  3. #3
    Join Date
    Feb 2008
    Location
    United Kingdom
    Posts
    459
    Quote Originally Posted by madink View Post
    Just trying to get in contact with anyone from RockMyWeb.net
    Yeah I know, Why are you trying to contact them?
    They dont have a front page uploaded yet...

    - Danny.

  4. #4
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872

  5. #5
    Sorry, I know this probably isn't the for place for this, but I've been trying to get in contact with someone since early Friday. There site seems to be down & I'm getting no responses from the support system. Just has me worried since these guys are pretty quick to respond.

  6. #6

    Thanks for the heads up

    I'll give the email address a shot...

    Thanks

  7. #7
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    Sorry to see you are having issues, I will look into the ticket system to see if I can find any issues, for now, you should be able to get some help via email.

    Sincerely,


  8. #8

    Unhappy RockMyWeb is Down?

    Hey, my VPS is dead.. so does RockMyWeb.
    You have downtime without notification first.
    Please resolve this ASAP.

  9. #9
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872

  10. #10
    Join Date
    Oct 2006
    Location
    New York, NY
    Posts
    1,034

  11. #11
    @Devon: are you serious?

    SpotCheck

    URL: rockmyweb.net



    Timestamp Location Result Size Time 2008-03-10 14:58:55 EDT Shanghai CHINA Error N/A 0.96 2008-03-10 14:58:55 EDT Hong Kong CHINA Error N/A 0.43 2008-03-10 14:58:55 EDT Frankfurt GERMANY Error N/A 0.24 2008-03-10 14:58:55 EDT London UK Error N/A 0.28 2008-03-10 14:58:55 EDT Las Vegas USA Error N/A 0.17 2008-03-10 14:58:55 EDT Los Angeles USA Error N/A 0.13
    Complete.

  12. #12
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    Ah, we just moved our main site over, but it would not have affected any of our VPS clients. Our email is hosted off-site so any emails to [email protected] would still work just fine.

    All of our clients should still be online, we have not done anything to any of our Reseller3K or RockMyWeb VPS servers.

    If your VPS is down, please either pm me or email me so we can work on getting it back up.


  13. #13
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    Quote Originally Posted by seankoons View Post
    You might want to double check your name servers. I'm getting a SERVFAIL response whenever I try to lookup rockmyweb.net from a bunch of places.
    Yes, thank you. Our name servers were reporting wrong, so it should be fixed now.


  14. #14
    Thanks Devon, seems like my VPS is up now

  15. #15
    Join Date
    Oct 2006
    Location
    New York, NY
    Posts
    1,034
    Quote Originally Posted by devonblzx View Post
    Yes, thank you. Our name servers were reporting wrong, so it should be fixed now.
    Those pesky squirrels getting into your named.conf, eh?

    I've had to deal with those buggers myself a few times. Glad to hear you sorted it out.

  16. #16
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    Yeah ;-). Have to set up the traps.


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