Probably just a spike in mySQL usage on the box. Did you contact support regarding this? If so, please reference a ticket number so I can check.
I have not opened a ticket yet. The problem is there since day one. However, it is only isolated with the loading of first page of cpanel. When it is loaded, any other clicks I do is fast. (Such as "update now".) It is not a big problem to me. Just want to know if it is normal or not.
It normally takes 10 seconds,sometimes up to 30 seconds. (At least feel like.)
Actually what happens that if server memory is considerable for the same and second thing is bandwidth also considerable for the same. I have also the same server but for cpanel its working smoothly and website which is hosted on server that also working very smoothly.
Thanks and Regards
Originally Posted by stevenchen18
I have been with Midphase for about one month. So far so good. However, I do have a question about slow cpanel loading.
When I type xxx.com/cpanel, it give me login screen very fast. However, it takes about 30 seconds to load the cpanel screen after I typed in username/password.
I want to know why it is so slow. Is it normal for every hosting company? Anything we can do to improve this?