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  1. #1
    Join Date
    Jan 2007
    Posts
    688

    accounts show up as suspended in list

    I don't know why, but there are about 5 accounts that show up in suspended list, but they are really not suspended and the dns still points to my server, sites are live. I tried unsuspending. Nothing. I suspended, unsuspended, nothing. I forced a cpanel upgrade, nothing.

    What else could I do to fix this?

  2. #2
    Join Date
    Sep 2007
    Posts
    1,016
    When you visit the websites that WHM say are suspended, do they work correctly or do they display the "Account Suspended" page?

  3. #3
    If the account has a bandwidth override, suspended it later, you could not unsuspend the account until you change the bandwidth override again.
    Just increase the bandwidth and try to unsuspend the account.

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