hi-i had an outage a week or so ago for 6.5 hours and my emails were all returned when i tried to contact, and today my site has been down now going on 12 hours and mail is returned to me as well. does anyone know whats happening? thanks
i filed a paypal dispute but it was refused since it was a service purchase. shawnetworks.com response regarding the down time was this:
"Our third party uptime monitors and internal monitoring did not record any downtime anywhere near that length. In February we had one 30 mintue outage due to datacenter maintenance and so far March has had no outages."
i used siteuptime.com and they recorded this:
Below is your monthly uptime report March 2008 Please do not reply to this email. For further assistance, please contact [email protected]