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03-04-2008, 03:58 PM #1Newbie
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- Mar 2008
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my expericnce with Giga-international (so far not good)
hello
I have order a server 12 days ago (this is by the way the magic number for Giga-international.com) , in the order they said it would take between 2 - week to setup the server
and every time I send them email they say be patient we are setting up your server then when the magic day come they realize suddenly that the order wasn't completed and the money wasn't receive so I have place new order and wait for another 2 week .
that means they respond without any care about the content of the message
the problem is that I'm not the only one
it happen before the same amount of days
http://www.webhostingtalk.com/showthread.php?t=675061
and know after they toke the money they vanish
no response , nothing
and before there is only one guy that answer the support emails
and other emails nothing like they don't excise)
also when I called their phone - no response
If I haven't seen old post about them ... I might have said there is no company , it just one person or more with few pages to steal people money
I mean look to their test page
http://www.giga-international.com/test.php
their panel not on their hosting , I haven't seen from them anything yet (I mean rally nothing , although I pay them everything in advance ) and still waitingLast edited by mreng6; 03-04-2008 at 04:01 PM.
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03-04-2008, 04:13 PM #2Web Hosting Guru
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- Feb 2008
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Unless you ordered some very highly specialized setup, 2 weeks lead time seems a long.
If they're not able to deliver the server to you then I would suggest looking elsewhere for a dedicated server. There are plenty of places that can get you set up right away.Take 2 Hosting, Inc. - Hosting Done Right
Fully automated setup - new servers in as little as 10 minutes
http://www.take2hosting.com/
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03-04-2008, 11:47 PM #3WHT Addict
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- Jul 2007
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forget Giga-international
Ihave had very bad experience with them
I think it is one-man-operations , if not I think they are bunch of teens running " the company " from grandma garage
forget it - the stories about datacenters in Frankfurt and Munchen is a bullS#@t
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03-05-2008, 12:03 AM #4Newbie
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- Mar 2008
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- 15
forget Giga-international
Ihave had very bad experience with them
I think it is one-man-operations , if not I think they are bunch of teens running " the company " from grandma garage
forget it - the stories about datacenters in Frankfurt and Munchen is a bullS#@t
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03-05-2008, 12:16 AM #5Web Hosting Master
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03-05-2008, 12:17 AM #6WHT Addict
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yes I know , but it is not in EU , it is i US
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03-05-2008, 12:20 AM #7WHT Addict
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03-05-2008, 12:35 AM #8Newbie
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- Mar 2008
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yes I know , but it is not in EU , it is i US
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03-05-2008, 12:47 AM #9Web Hosting Master
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03-05-2008, 04:52 AM #10cout << m_subtitle;
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www.ecatel.net (NL)
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03-05-2008, 04:53 AM #11Web Hosting Master
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- Apr 2006
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What would you say are the selling points for Ecatel?
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03-05-2008, 07:44 AM #12WHT Addict
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03-05-2008, 07:48 AM #13WHT Addict
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03-05-2008, 08:05 AM #14cout << m_subtitle;
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03-05-2008, 09:43 PM #15WHT Addict
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03-05-2008, 10:29 PM #16cout << m_subtitle;
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03-05-2008, 11:01 PM #17WHT Addict
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03-06-2008, 05:53 AM #18Web Hosting Evangelist
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Hello,
I agree with you that it is not right that our website isn't ready yet. Our clients have a higher priority then our website. Our customer portal is already working for customers. Currently we are working hard to get our website online, it will definitally be ready soon this month.
I can INSURE u we are no one-man operation, or teens (in grandma's garage).
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03-06-2008, 08:08 AM #19Junior Guru Wannabe
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maybe in uncle's garage?? just joking...
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03-06-2008, 09:38 AM #20WHT Addict
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03-06-2008, 10:15 AM #21Web Hosting Evangelist
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- Jun 2006
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- Amsterdam
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Hello, thanks for your reply.
Ecatel is an official registered company at the Companies house in the UK. We are aswell registered at the Chamber of Commerce in the Netherlands. We have our own network and are no resellers of another company.
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03-06-2008, 03:52 PM #22Junior Guru
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- Jun 2007
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