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  1. #1
    Join Date
    Jan 2008
    Posts
    384

    mails delivery problem

    many of my clients complaining that mostly of their emails not delivered. Email also not returning back.

    Some also complaining that they not receiving many of emails.

    i contact with support they reply no problem they seen in VPS.

    I have Cpanel.

  2. #2
    Join Date
    Mar 2008
    Posts
    58
    Check your Email option in WHM, you can find out why emails not delivered..

  3. #3
    Join Date
    Feb 2004
    Location
    UK
    Posts
    1,429
    The people that are not getting your emails, are they on the same server or external to your server ?

    Also you may want to look to see if your domain / email settings are correct by using dnsstuff or some of the other tools available.

    one common reason for emails not being delivered is that they dont have SPF records.

    Hope that helps.

  4. #4
    Join Date
    Jan 2008
    Posts
    384
    Emails going to external servers.

  5. #5
    Join Date
    Apr 2005
    Posts
    1,711
    Make sure their domains are in /etc/remotedomains if they are not using your server for mail.

  6. #6
    Join Date
    Feb 2007
    Location
    USA, UK, Singapore
    Posts
    3,325
    Are the emails being sent to yahoo and hotmail? There are known issues of emails going to "black hole" when sent to yahoo and hotmail. However, if it is not getting delivered to other non-free email addresses as well, you need to check your email settings.
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  7. #7
    Join Date
    Feb 2007
    Location
    Israel
    Posts
    106
    Check if those FAR emails are located on the same IP net ... Maybe u got blacklisted somewhere ... This happend to me w while back.
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