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  1. #1

    Got tired from my server crashes.

    Hello, I have a server ($200)

    I got tired from these frequent crashes.

    I do not know how companies promising 99% uptime while customers do not get 80% uptime.

    Just see this snapshot

    Every week my server is down at least twice.

    I have 7000-8000 daily uniques.

    I really got tired.

    Got tired from life also.

  2. #2
    Join Date
    Jan 2007
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    /dev/null
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    3,696
    This probably not caused by the uptime your host guarantees, but the server not being able to take the load.

  3. #3
    Support told me it is due to flooding/dos attacks.

    My server is managed and they installed many scripts to prevent these malicious activity but there is no solution.

    Every week i get my 2 crashes.

    For example in the last 15 hours server was down twice (20 minutes offline per crash).

    I think i will remove my 2 servers to another company.

    My current host have a great support but they can't keep my server at a normal uptime.
    Last edited by roberts118; 03-02-2008 at 05:31 PM.

  4. #4
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,706
    sounds like its your own fault, not the hosts.
    uptime SLA's are for network and power, not for your specific servers uptime.

    If you're tired of life I think you have bigger problems than your server crashing

  5. #5
    Quote Originally Posted by AFerrier View Post
    sounds like its your own fault, not the hosts.
    uptime SLA's are for network and power, not for your specific servers uptime.

    If you're tired of life I think you have bigger problems than your server crashing
    But it is a managed server.
    Why do you think it is my fault ?

  6. #6
    Join Date
    Mar 2007
    Location
    Buffalo, NY
    Posts
    188
    Unless you PAID for DDOS protection, then it is your fault. Clearly, you are probably doing something to draw such attacks.

  7. #7
    Quote Originally Posted by Jona102190 View Post
    Unless you PAID for DDOS protection, then it is your fault. Clearly, you are probably doing something to draw such attacks.
    What do you mean (PAID for DDOS protection) ? I never seen this option in the companies offers behinds that i am not a server expert so i selected a managed plan.

    BTW, I am not drawing any attacks, there is too much wickedness in the world. (bad competitors, negative envy ... etc)

  8. #8
    Quote Originally Posted by rashe18 View Post
    What do you mean (PAID for DDOS protection) ? I never seen this option in the companies offers behinds that i am not a server expert so i selected a managed plan.

    BTW, I am not drawing any attacks, there is too much wickedness in the world. (bad competitors, negative envy ... etc)
    http://en.wikipedia.org/wiki/Denial-of-service_attack

    There are ''companies'' to migrate these attacks but it cost
    a arm and a leg

  9. #9
    Join Date
    Jun 2004
    Posts
    2,852
    Who is your provider / manager?

  10. #10
    Quote Originally Posted by Mark L View Post
    Who is your provider / manager?
    Liquidweb.com

  11. #11
    Join Date
    Jun 2004
    Posts
    2,852
    http://www.webhostingtalk.com/showth...=633872&page=2

    Same server? 7-8,000 uniques should not even come close to having an issue on the server. Would there be any reason that your website is targeted so much? Those are pretty often attacks.

    Maybe it would be in your best interest to get someone else to look at your site for security vulnerabilities (easily exploited scripts that may be taking your server down?), or add more security to your server.

    edit: Sparx has the same point as I was basically trying to say.

  12. #12
    Join Date
    Mar 2008
    Location
    England, UK
    Posts
    114
    Quote Originally Posted by rashe18 View Post
    Liquidweb.com
    Liquid Web, as far as I've heard are great for uptime and reliability.. So I'm not definately saying it's your fault but you must be doing something to cause the problem, wheither it's drawing attention or paying for it, either way...

  13. #13
    Quote Originally Posted by Sparx View Post
    Liquid Web, as far as I've heard are great for uptime and reliability.. So I'm not definately saying it's your fault but you must be doing something to cause the problem, wheither it's drawing attention or paying for it, either way...
    I am beside my PC 16-17 hours every day.

    Sometimes when i have a break or going to sleep i can't monitor my server.

    I do not have enemies.

    Every time Liquidweb support ban the ip's attacker but these rats always come back with new ip's.

  14. #14
    Join Date
    Jan 2004
    Posts
    1,183
    Get a managed company to take a look.

  15. #15
    Join Date
    Apr 2006
    Location
    Baton Rouge, Louisiana
    Posts
    16

    * Liquidweb.com

    From what I have read on the liquidweb site, it shows that tehy provide this service for free 'if selected' when you choose cPanel. Do you have cPanel?

    Here is the service.

    https://www.liquidweb.com/services/serversecure.html

    Advanced Policy Firewall (APF) is installed and configured. Ports which are not used by CPanel are firewalled off to maximize the security of your server, the TCP/IP stack is hardened, and ICMP rate limiting is enabled to prevent DoS attacks. Additionally, Brute Force Detection (BFD) is installed which detects brute force attacks against your server and automatically denies access to attackers.



    If you don't have cPanel maybe you' should inquire about getting it just to have this feature added or possibly have this feature added solo for a cheaper fee?



    I'm in the process of a new dedicated myself, and I have been through A LOT of companies... The majority have been supremely unreliable as far as management, with 'the planet' being the worst. The best dedicated host I have used so far is XLHOST, their technicians are johnny on the spot.

  16. #16
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    APF and BFD won't help against ddos too much. You can contact gigenet and get quote on their proxy shield. You don't have to move your server there, just have them set up the shield for you on their end so your traffic goes through them first.
    AYKsolutions.com - High Bandwidth Specialists - 100TB/1Gbps/10Gbps Unmetered/CDN/DDOS Protected
    Over 20 Global Locations - Asia, Mexico, Brazil, India, Australia, US, CA, EU - Bare Metal and Virtual Cloud. All Managed.
    View our current Specials.
    We are Professional. Painless. Polite.

  17. #17
    Quote Originally Posted by ayksolutions View Post
    APF and BFD won't help against ddos too much. You can contact gigenet and get quote on their proxy shield. You don't have to move your server there, just have them set up the shield for you on their end so your traffic goes through them first.
    You could but do you think he can afford 1000$ starting
    price for ProxyShield?

    You should hire a server mangement company to take a look
    at your server and optimize it.
    I know they might be able to stop stop small ddos attacks..

  18. #18
    It's not your hosts fault because your server is getting DoS attacked, it's managed but not all DoS attacks can be filtered.

    I find it funny that you would blame the host for this, then say your going to move to another provider because you cannot filter a DoS attack.

  19. #19
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    Quote Originally Posted by feomateo View Post
    You could but do you think he can afford 1000$ starting
    price for ProxyShield?

    You should hire a server mangement company to take a look
    at your server and optimize it.
    I know they might be able to stop stop small ddos attacks..
    He already has Liquidweb managing his server and I assume they've already optimized it without much luck. He could always get a third party to check it, but like someone else said, if he wants good ddos protection, it'll cost him.
    AYKsolutions.com - High Bandwidth Specialists - 100TB/1Gbps/10Gbps Unmetered/CDN/DDOS Protected
    Over 20 Global Locations - Asia, Mexico, Brazil, India, Australia, US, CA, EU - Bare Metal and Virtual Cloud. All Managed.
    View our current Specials.
    We are Professional. Painless. Polite.

  20. #20
    Liquidwed think it is a memory issue. I have 2 GB ram. I noticed resources is being consumed (cpu+ram) when someone tries to download (scrap) my entire site using softwares such as (Offline Explorer). I am using .htaccess to prevent these activities but it looks to be ineffective.

    I am using swapwatch and when swap is consumed too much i got a report. It looks like:
    http://img299.imageshack.us/my.php?image=tklig0.gif

    I do not know whether it is a Dos Attack or a Scrapping activity.

    In the two cases cpu is consumed and the server crashes.

  21. #21
    Join Date
    Feb 2008
    Posts
    269
    Personally speaking, the best way out of this mess is to have one company hosting your stuff and another one dealing only with your uptime issues - a company offering DDoS mitigation/protection.

  22. #22
    Quote Originally Posted by ElTino View Post
    Personally speaking, the best way out of this mess is to have one company hosting your stuff and another one dealing only with your uptime issues - a company offering DDoS mitigation/protection.
    To protect a $200 server for $1000 ?

    ============

    We offer 20Mb/s protection for $950/mo and 100Mb/s protection for $1975/mo.
    Larger protection packages are available. There's a one time setup fee for
    each package of $1250.

  23. #23
    Join Date
    Feb 2008
    Posts
    269
    Quote Originally Posted by rashe18 View Post
    To protect a $200 server for $1000 ?
    Let's put it this way. Suppose you have a server that costs 50 bucks and you pay like thousands for its protection or like in the example you have said above. The thing is that these costs can not be compared. The protection will always be more expensive than the server. If you have like the cheapest machine you would need to pay even more in order to protect it from massive and sophisticated attacks. And if you have like a huge daily income, these thousand bucks would be justified for its protection cause in the event of an attack you could loose more than these expenses for sure.

    All I was trying to say with my previous post was that hosting companies do not have good overall protection deployed. While companies specializing in this field are well aware and prepared for this menace.

  24. #24
    Quote Originally Posted by ElTino View Post
    Let's put it this way. Suppose you have a server that costs 50 bucks and you pay like thousands for its protection or like in the example you have said above. The thing is that these costs can not be compared. The protection will always be more expensive than the server. If you have like the cheapest machine you would need to pay even more in order to protect it from massive and sophisticated attacks. And if you have like a huge daily income, these thousand bucks would be justified for its protection cause in the event of an attack you could loose more than these expenses for sure.

    All I was trying to say with my previous post was that hosting companies do not have good overall protection deployed. While companies specializing in this field are well aware and prepared for this menace.
    Sure, but most of us here are normal users not big commercial profitable companies.

    Thanks

  25. #25
    Join Date
    Feb 2008
    Posts
    269
    Quote Originally Posted by rashe18 View Post
    Sure, but most of us here are normal users not big commercial profitable companies.

    Thanks
    If you are a normal user and this sort of issue concerns your home pc and if it is not acting as a server and if you are not delivering content or services to outside users then you could block the whole of the incoming traffic.

    Block the incoming ports as well! This will not stop you from communicating out through those ports.

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