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02-28-2008, 01:50 PM #1You broke the internet!!
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superbytes.net -- down for 12+ hours
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02-28-2008, 01:54 PM #2The Linux Specialist
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03-01-2008, 10:56 AM #3Disabled
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As far as i remember, This was operated by a "teen" kid , on a VaguHost's Dedicated Box ( Vagu = who already ran away from WHT and does not even has a website yet. BurstNet Reseller )
I wish you all the best to get hold of the kid , try emailing BurstNet, may be they can shift your data to new Box.
You should have gone in for a reliable host, who may charge you few Dollars more, but have been here in industry.
You can try adding that kid at :
AIM, Kerplunc. MSN, nick@thoughthacker.com
Regards..
Edit : superbytes.net is also down , OP : Wish you all the best againLast edited by VpsHosting; 03-01-2008 at 11:02 AM.
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03-01-2008, 11:01 AM #4Web Hosting Master
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I would doubt BurstNET would legally be allowed to do anything to the box.
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03-01-2008, 11:04 AM #5Disabled
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03-01-2008, 11:39 AM #6Web Hosting Master
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That is indeed true. Maybe try getting in touch with Tyler, he frequents here a lot and last I checked, was working for superbytes.
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03-01-2008, 12:27 PM #7Disabled
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03-01-2008, 01:01 PM #8Junior Guru Wannabe
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gg superbytes. guaranteed its the last we here from em.
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03-01-2008, 01:05 PM #9Disabled
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03-01-2008, 01:32 PM #10Web Hosting Master
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03-01-2008, 01:35 PM #11Disabled
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03-01-2008, 02:32 PM #12Web Hosting Master
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But what shocks me is they looked like they were doing fine.
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03-01-2008, 02:36 PM #13Web Hosting Master
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Thats why you should have the main site hosted with the clients.
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03-01-2008, 02:40 PM #14Disabled
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03-01-2008, 02:41 PM #15Web Hosting Master
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I doubt they will do anything as it would breach the contract between Burst and Vaguhost. The only thing Burst could do is suspend/terminate the reseller agreement with Burst, but in this time of age its all about the mighty dollar or should I say euro
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03-01-2008, 02:44 PM #16Disabled
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03-01-2008, 06:14 PM #17New Member
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Down Again
I am rightfully angry right now, and have more then enough reason to be so.
I joined Superbytes a while back, around November, and was one of their first customers. Coming from a completely terrible host before who were going down the drain, I found them to be very reliable, and support was very fast, limited downtime even when they moved servers.
However, even I have limited patience for this complete and utter nonsense. I refrained from posting before but this is ludicrous. They are DOWN yet again, and, as usual, their website unreachable (hosted on the same server), no replies to email, while it seems like the operator is to busy to do anything.
I asked them for an alternative email address to contact them at. None Received.
I asked them to host their "status blog" on something other then THEIR OWN server. They Didn't.
I emailed them a few days ago complaining that I will move (and want a refund for unused time) if this is not resolved. Doesn't seem like it will be resolved anytime soon. Forget 99.9%, I doubt that they (and their provider vaguhost) can even manage 90% at the moment. Third Downtime in February (that I can count, probably more that I didn't notice), almost 40 hours+ that the site's not been reachable throughout the month.
Terrible, Completely and Utter Crap Service.
ps: I was told that they will be "moving" to BurstNet. Looking at how it's basically passing the pillow, I really don't see how that would help. Dig a hole in the ground and dig even further.
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03-01-2008, 06:19 PM #18Disabled
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I appriciate your patience you put through them, but you can not blame them all the way.
You should have yourself though how can a kid manage your VPS ? They father host provider ( Vagu ) was even run by a teen aged person, so there was nothing much to expect from them.
I would just suggest, you to put a paypal dispute, if you paid them by paypal, may be you can get back your hard earned money.
I have full sympathy with you , you can also try emailing BurstNET, to check if they have any other alternative to retrieve your backups if possible.
As of now, even i can see that there website is down, which is hosted on same (1) server that he owns from VaguHost.
Let us know about developments
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03-01-2008, 06:31 PM #19New Member
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See, the problem is, one of the kids you talk about, Nick, has been a very good friend of mine from before the days of superbytes.
The truth is, They helped me out quite a bit. I have no doubt about a teen running a business (I've been one myself, so can't really have double standards).
Though I have no trust in Vaguhost, nor on BurstNet, the truth is, their service always *does* end up starting up again, however, it's usually down for 12 hours. I'm living on that hope for now till I can retrieve everything and move hosts.
For Shame, really. Surprising that Nick nor Matt seem to have enough strength to come up here and address the situation firsthand.Last edited by stabani; 03-01-2008 at 06:37 PM.
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03-01-2008, 06:36 PM #20Disabled
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Its BurstNET and not BrainNet , You got the penalty for trusting a Kid for business.
If he is your such a good friend, he will positively do what all he can, for the sake of friendship
I saw him browsing Premium Forum, few moments ago, may be he will come to this thread too, for a walk soon
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03-01-2008, 06:38 PM #21New Member
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03-01-2008, 06:41 PM #22Disabled
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03-01-2008, 06:46 PM #23New Member
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ah darn, lost the reply. anyways.
1) Bashing in here since I can't get a hold on anybody. Not that they could possibly get a hold of me. My domain is down, my emails are running into a complete blackhole, and no emails on my temp email address either.
2) Nick's an old friend, mostly on the internet. As I said, patience is limited in such situations. I want resolutions, not bloody excuses.
3) No Personal Vendettas against anyone. I just want my site running.
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03-01-2008, 06:48 PM #24Disabled
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03-01-2008, 06:49 PM #25New Member
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yup, here it is:
clearout.name