Results 1 to 13 of 13
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02-26-2008, 09:10 AM #1Newbie
- Join Date
- Oct 2007
- Posts
- 12
outsurcing 24/7 ticket/livechat/phone support for my smal hosting company
hello,
first of all - i hope i have posted this in the correct forum :-)
we are running an smal hosting company who have about 100 web hosting windows/linux and vps hosting customers - now we have planed to start massive advertising our services - and bevore that we need an company (or maybe also single workers) who takes care about:
- 24/7 LiveChat / phonesupport (we have an 0800 number routed to an skype account) and support tickets in our hsphere system.
at this time we have about 2 livechat requests a day and one support-ticket (1st level only, second and 3rd level is done by us over ticket) each 2 days and also one phone call each 2 days - but that can massively increase up to 50 or 100 a day.
if anybody cann offer this kind of service for cheap but quality high please contact me at webmaster (at) pushfish.com.
oh - and we use hsphere as our hosting software
regards,
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02-26-2008, 09:49 AM #2New Member
- Join Date
- Jan 2008
- Posts
- 0
Hello csm,
Did you already fine someone who can take care of your server? We are a company based in Kolkata, India who can offer 24 X 7 Live chat/ ticket support. I am sorry to say that we donot have the infrastructure of phone support at the moment.
We can give support of any level ( L1 - L3 ). If you are interested and have not hired someone already, I am sure we can offer the best price for each tech you need.
You can mail me at hosting_maniac@yahoo.com .
Thank you!
Regards,
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02-26-2008, 12:18 PM #3New Member
- Join Date
- Feb 2008
- Posts
- 0
Hello,
Email sent, please check.
<<Signatures must be set up in your profile>>Last edited by bear; 02-27-2008 at 08:13 AM.
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02-26-2008, 12:55 PM #4Temporarily Suspended
- Join Date
- Oct 2007
- Posts
- 112
Hello,
Email sent with details please check.I am online at the moment
MSN - supportfacility@hotmail.com
yahoo - qsuport@yahoo.com
Gtalk - supportfacility@gmail.com
Please check.
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02-26-2008, 03:18 PM #5Web Hosting Master
- Join Date
- Aug 2003
- Location
- Gods Own Country
- Posts
- 892
Get the best in the industry to handle your support
We ( Bobcares - An ISO 9001:2000 company) can handle your support. If you are interested in our service then please drop in an email to sales@bobcares.com.Blessen Cherian
Follow me on twitter.com/blessenonly
Two decade in Web Hosting Industry
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02-26-2008, 03:21 PM #6Web Hosting Master
- Join Date
- Aug 2003
- Location
- Gods Own Country
- Posts
- 892
Email sent. Please check your inbox
Blessen Cherian
Follow me on twitter.com/blessenonly
Two decade in Web Hosting Industry
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02-26-2008, 03:22 PM #7Disabled
- Join Date
- Jun 2005
- Posts
- 588
Email Sent .
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02-27-2008, 02:43 AM #8Web Hosting Master
- Join Date
- Jan 2004
- Posts
- 1,042
If your not looking for Indians or Filipinos, then I would highly recommend touchsupport.com
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02-27-2008, 04:06 AM #9WHT Addict
- Join Date
- Aug 2007
- Posts
- 153
Have you finalized or still looking ?
Support Facility | Your 24/7 outsourcing partner!
Technical support | Server management
Fantabulous hosting technical support
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02-27-2008, 11:33 AM #10Newbie
- Join Date
- Jul 2007
- Location
- India
- Posts
- 7
Please, feel free to contact us via Ask Expert on our website www.OnLiveGlobal.com and speak to our representatives.
Alternatively, we're also available for IM through the following means.
MSN: sales@onliveglobal.com
AIM: onliveglobal
Regards,
OnLiveGlobal
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02-27-2008, 01:48 PM #11Junior Guru Wannabe
- Join Date
- Nov 2005
- Posts
- 30
We've sent you a email with detailed info.
Gr8support,
24/7 Remote Tech Support & Server Management.
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02-27-2008, 03:16 PM #12Junior Guru
- Join Date
- Mar 2005
- Location
- Indonesia
- Posts
- 197
We are SERVER HOSTING SUPPORT division of JFOC Network Solution Will be ready to help you managing the servers. We offer you 50% DISCOUNT.
We have experience team in server management industry. Your server security and management is our expert skill.
Do not hesitate to contact us.
Check our site http://www.serverhostingsupport.com
Regards,
Server Hosting Support
JFOC Network Solution Group||| JFOC Network Solution - Affordable Web Hosting
||| Web Site: https://www.jfoc.net
||| Cloud Page Builder - Page Builder
||| Web Site: https://www.cloudpagebuilder.com
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03-02-2008, 08:13 PM #13Newbie
- Join Date
- Oct 2007
- Posts
- 12
thanks for all emails!
i will answer each message to me in the next week