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  1. #1

    outsurcing 24/7 ticket/livechat/phone support for my smal hosting company

    hello,

    first of all - i hope i have posted this in the correct forum :-)

    we are running an smal hosting company who have about 100 web hosting windows/linux and vps hosting customers - now we have planed to start massive advertising our services - and bevore that we need an company (or maybe also single workers) who takes care about:

    - 24/7 LiveChat / phonesupport (we have an 0800 number routed to an skype account) and support tickets in our hsphere system.

    at this time we have about 2 livechat requests a day and one support-ticket (1st level only, second and 3rd level is done by us over ticket) each 2 days and also one phone call each 2 days - but that can massively increase up to 50 or 100 a day.


    if anybody cann offer this kind of service for cheap but quality high please contact me at webmaster (at) pushfish.com.

    oh - and we use hsphere as our hosting software

    regards,

  2. #2
    Hello csm,

    Did you already fine someone who can take care of your server? We are a company based in Kolkata, India who can offer 24 X 7 Live chat/ ticket support. I am sorry to say that we donot have the infrastructure of phone support at the moment.

    We can give support of any level ( L1 - L3 ). If you are interested and have not hired someone already, I am sure we can offer the best price for each tech you need.

    You can mail me at [email protected] .


    Thank you!

    Regards,

  3. #3
    Hello,

    Email sent, please check.

    <<Signatures must be set up in your profile>>
    Last edited by bear; 02-27-2008 at 08:13 AM.

  4. #4
    Join Date
    Oct 2007
    Posts
    106
    Hello,

    Email sent with details please check.I am online at the moment

    MSN - [email protected]
    yahoo - [email protected]
    Gtalk - [email protected]


    Please check.

  5. #5
    Join Date
    Aug 2003
    Location
    Gods Own Country
    Posts
    869

  6. #6
    Join Date
    Aug 2003
    Location
    Gods Own Country
    Posts
    869
    Email sent. Please check your inbox
    Blessen Cherian
    Follow me on twitter.com/blessenonly
    Over a decade plus in the Hosting Industry

  7. #7
    Email Sent .

  8. #8
    Join Date
    Jan 2004
    Posts
    1,014
    If your not looking for Indians or Filipinos, then I would highly recommend touchsupport.com

  9. #9
    Have you finalized or still looking ?
    Support Facility | Your 24/7 outsourcing partner!
    Technical support | Server management
    Fantabulous hosting technical support


  10. #10
    Please, feel free to contact us via Ask Expert on our website www.OnLiveGlobal.com and speak to our representatives.

    Alternatively, we're also available for IM through the following means.
    MSN: [email protected]
    AIM: onliveglobal

    Regards,
    OnLiveGlobal

  11. #11
    Join Date
    Nov 2005
    Posts
    30
    We've sent you a email with detailed info.

  12. #12
    Join Date
    Mar 2005
    Location
    Indonesia
    Posts
    191

    *

    We are SERVER HOSTING SUPPORT division of JFOC Network Solution Will be ready to help you managing the servers. We offer you 50% DISCOUNT.

    We have experience team in server management industry. Your server security and management is our expert skill.

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    Check our site http://www.serverhostingsupport.com

    Regards,
    Server Hosting Support

    JFOC Network Solution Group
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  13. #13
    thanks for all emails!
    i will answer each message to me in the next week

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