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  1. #1

    outsurcing 24/7 ticket/livechat/phone support for my smal hosting company


    first of all - i hope i have posted this in the correct forum :-)

    we are running an smal hosting company who have about 100 web hosting windows/linux and vps hosting customers - now we have planed to start massive advertising our services - and bevore that we need an company (or maybe also single workers) who takes care about:

    - 24/7 LiveChat / phonesupport (we have an 0800 number routed to an skype account) and support tickets in our hsphere system.

    at this time we have about 2 livechat requests a day and one support-ticket (1st level only, second and 3rd level is done by us over ticket) each 2 days and also one phone call each 2 days - but that can massively increase up to 50 or 100 a day.

    if anybody cann offer this kind of service for cheap but quality high please contact me at webmaster (at)

    oh - and we use hsphere as our hosting software


  2. #2
    Hello csm,

    Did you already fine someone who can take care of your server? We are a company based in Kolkata, India who can offer 24 X 7 Live chat/ ticket support. I am sorry to say that we donot have the infrastructure of phone support at the moment.

    We can give support of any level ( L1 - L3 ). If you are interested and have not hired someone already, I am sure we can offer the best price for each tech you need.

    You can mail me at [email protected] .

    Thank you!


  3. #3

    Email sent, please check.

    <<Signatures must be set up in your profile>>
    Last edited by bear; 02-27-2008 at 08:13 AM.

  4. #4
    Join Date
    Oct 2007

    Email sent with details please check.I am online at the moment

    MSN - [email protected]
    yahoo - [email protected]
    Gtalk - [email protected]

    Please check.

  5. #5
    Join Date
    Aug 2003
    Gods Own Country

  6. #6
    Join Date
    Aug 2003
    Gods Own Country
    Email sent. Please check your inbox
    Blessen Cherian
    Follow me on
    Over a decade plus in the Hosting Industry

  7. #7
    Email Sent .

  8. #8
    Join Date
    Jan 2004
    If your not looking for Indians or Filipinos, then I would highly recommend

  9. #9
    Have you finalized or still looking ?
    Support Facility | Your 24/7 outsourcing partner!
    Technical support | Server management
    Fantabulous hosting technical support

  10. #10
    Please, feel free to contact us via Ask Expert on our website and speak to our representatives.

    Alternatively, we're also available for IM through the following means.
    MSN: [email protected]
    AIM: onliveglobal


  11. #11
    Join Date
    Nov 2005
    We've sent you a email with detailed info.

  12. #12
    Join Date
    Mar 2005


    We are SERVER HOSTING SUPPORT division of JFOC Network Solution Will be ready to help you managing the servers. We offer you 50% DISCOUNT.

    We have experience team in server management industry. Your server security and management is our expert skill.

    Do not hesitate to contact us.

    Check our site

    Server Hosting Support

    JFOC Network Solution Group
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  13. #13
    thanks for all emails!
    i will answer each message to me in the next week

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