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  1. #1
    Join Date
    Mar 2007
    Location
    Phoenix, AZ, United State
    Posts
    1,492

    Do you like PDF attachments?

    In the case of receiving invoices for a hosting account, do you prefer PDF attachments instead of plain text?

    I personally find PDF's irritating, but for some reason I like more personal information in a PDF attachment. I suppose because it "feels" more secure (its certainly not though), and because it is easier to save for my records. I guess it also feels more professional.

    What do you guys think?

  2. #2
    Join Date
    Jun 2005
    Posts
    32
    Personally, I'd prefer receiving a PDF... however for the technically challenged, I'm sure they'd much rather see plain text. Depends on what type of clientele you're dealing with.
    Cole Winans - CEO/Founder
    Syneticus, Inc.
    www.Syneticus.com
    "Hosting Services at Their Finest!"

  3. #3
    Join Date
    Oct 2002
    Location
    Under Your Skin
    Posts
    5,875
    For my hosting account I'd rather see a plain text document that clearly lists what needs to be paid.

    I don't like attachments in today's world... I don't open them when sent in email.

    You could even have some people who reject pdf files or who send pdf files to "spam folder" due to the pdf spam.

    As the other person said though, it depends on who you are dealing with. If you, as my hosting provider, where to send an attachment, I'd not open it and login to find out how much I'd need to pay... then send an email to ask you to send via plain txt.
    Windows 10 to Linux and Mac OSX: I'm PARSECs better than you. Eat my dust!!!

  4. #4
    Join Date
    Feb 2003
    Location
    Connecticut
    Posts
    5,441
    I'm a fan of plaintext. What I'd do is make a downloadable PDF available after logging in for people who want one for whatever reason.

  5. #5
    Join Date
    Mar 2007
    Location
    Phoenix, AZ, United State
    Posts
    1,492
    For those who don't like PDF's, what about email's in html format?

  6. #6
    Join Date
    Feb 2003
    Location
    Connecticut
    Posts
    5,441
    Send it in multipart with a text and html version.

  7. #7
    Join Date
    Apr 2002
    Location
    Hollywood, CA
    Posts
    3,046
    PDF is ugly and slow especially when linking from the web. I'm with Dan L, send it multipart. If you're totally in love with pdf, link to it in your multipart email.

  8. #8
    Join Date
    Oct 2002
    Location
    Under Your Skin
    Posts
    5,875
    Quote Originally Posted by HostSentry View Post
    For those who don't like PDF's, what about email's in html format?
    Your email would come in as plain text to my account.
    Windows 10 to Linux and Mac OSX: I'm PARSECs better than you. Eat my dust!!!

  9. #9
    Join Date
    Sep 2004
    Location
    Austin, Texas
    Posts
    174
    Hey Hostgator, I do not like PDF's but some people like them, I'd rather get plain text, and/or html formatted.
    I am here. Did you need something boss? I'm just knocking out your tickets and live chats correctly and fast as possible while monitoring the servers and their services and admiring all the blinky cage lights. Just message me if you need any help.

  10. #10
    Join Date
    Aug 2004
    Location
    Australia
    Posts
    895
    I prefer it be a plain text email.

    But if it must be an attachment then PDF rather than .doc
    I could tell you a joke about UDP. But I'm not sure you would get it!

  11. #11
    Join Date
    Feb 2006
    Posts
    194
    PDF are the most common used attachments in businesses. Although I do not like it that much either, but you just have to download it off your email and you can store it in an archive for easier future references.

  12. #12
    Businesses prefer PDFs because a lot of received documents are sent to printer. So if you sell something to companies, you must provide an option to get bills in PDF, so admin will print it and bring to accounting department to pay. The same regarding other documents to be printed or kept for the records.

  13. #13
    I like PDF's if I'm going to print it, else I would rather have it in plain text.

  14. #14
    Join Date
    Aug 2005
    Posts
    1,380
    I use Mail (Mac) and that makes it very easy to handle PDF attachments so I don't mind. I also have my mail pushed to my Treo which uses ChatterEmail rather than VersaMail. It's all good over here. Send whatever.

  15. #15
    Join Date
    Feb 2008
    Location
    Farnham, Surrey, UK
    Posts
    69
    Personally, I love PDF, its a great format in my eyes.

    However, when you take others into account I think that you should provide the PDF attached (although of a small file size, thus well compressed) and provide a text outline of the content contained in the PDF.

    You need to assume that people will read the email first, then the attachment, so provide a full outline in the email, then you can put your logo, address and what have you on the PDF as this will likely be printed (especially as the OP said in a corporate environment).

    Nick

  16. #16
    Join Date
    Oct 2004
    Location
    Here @ WHT
    Posts
    1,354
    I like the summary in Plain Text in the email and a PDF File for a Detailed Invoice. I always like to keep them as a record.
    One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them

  17. #17
    Join Date
    Sep 2004
    Location
    Chennai , India
    Posts
    4,608
    Not a big fan of pdf documents. I hate reading a pdf file.

  18. #18
    Not to fond of it but sometimes I do. When there's like applications or anything along the lines of that I'll prefer to use .PDF.

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