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  1. #1
    Join Date
    Oct 2005
    Location
    Six Degrees From You
    Posts
    1,075

    Node 20 Problems?

    Hi,

    This is a post I really don't want to make but here goes.

    Is anyone else having an issue with Node 20? I paid for a VPS about 4 or 5 days ago and still have not recieved my login details yet.

    I do not want to bash them just yet, just asking for other Node 20 clients opinions. Also please no "move elsewhere" posts as I will ask for them to be removed.

    Paul

  2. #2
    Join Date
    Nov 2005
    Location
    Michigan, USA
    Posts
    3,872
    What have you done to try and get in contact with them?

    I have never personally heard of Node20, so I'm not sure how much help I could be. You could look up the whois info and try calling the phone number, have you tried that yet?


  3. #3
    Join Date
    Oct 2005
    Location
    Six Degrees From You
    Posts
    1,075
    I have rung them, Tony said he would have a look into the problem and ring me back in 30 minutes. That didnt happen.

    Opend a support ticket, several time I was told that they would set my VPS up and I will have the details "shortly", Still not happened.

    This afternoon I got fed up of waiting and emailed Cameron asking if there was any chance I would get my VPS today, guess what, no reply yet.

    Paul

  4. #4
    Join Date
    Mar 2002
    Location
    UK
    Posts
    1,262
    I tried them and they were hopeless so I cancelled the VPS and they confirmed the cancellation - they're still sending me invoices, reminders and emails!
    My advice is to find a serious provider as soon as possible.

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