Very... very... very true. The Google Adsense Department is an absolute joke. Its under-staffed (from what i've heard), and most of the (email) replies are auto-responces. They do little effort to investigate anything.
Adsense is just a front to make money via their Adwords program. Which is the major bulk of their money.
Originally Posted by BeWitched
google adsense does not have good support. it's like they seriously don't care, they have TOO many publishers to care about little old ONE.