I know that some people around here have known me to go on some pretty big rants and complain a lot about certain hosts. But I only speak the truth.
I don't just come here to complain though. If I find that a service is really good, I like to let people know about that too.
Recently I leased a $20.00 VPS account from KnownHost, and I had no trouble whatsoever, so additionally, I also leased a $110 Hybrid server.
If you're looking for a decent service, take it from someone who has experience with a lot of different companies.
KnownHost really is a professional, fast, reliable and easy to contact company. Those attributes are what I look for. If people would just run services properly, I wouldn't have to come here complaining now would I?
- Fast (check)
- Quick responses (always)
- Handles upgrades/problems etc without a hassle (check)
- Speaks "REGULAR ENGLISH" when discussing complicated things (check)
Also, KnownHost isn't money hungry. I asked for some support which I felt was overstepping the boundaries of what could be called "managed server". So, I offered to pay for the time it took to handle my request. KnownHost handled my request and declined to take any extra money from me. Now that's what I call a "decent honest service".
It is extremely difficult to find a host that will actually help you out if you come across a problem. It's always one thing or the other. Support is responsive, but it seems that no one around the joint knows what they're doing? Maybe all the support is sales oriented? Or, the server runs fine but when you need support it seems like the whole company sank into the ocean or something.
I haven't had any such problems with KnownHost. I've had issues (not because of KnownHost, but issues regarding scripts and I needed upgrades etc), and they handled it right away with no fuss. I haven't seen any downtime. I just haven't had a problem in any way shape or form, whatsoever.
That is VERY difficult to find with a host. Take it from someone who knows. If you're looking for a VPS, stick with KnownHost and I assure you, you will not have a problem. Some of the other hosts around this joint should take a leaf from KnownHosts book.
I'm not surprised at all that Jay and his team are treating you with exceptional service. What domain do you currently have with them? Is it mrlen.com?
Well I just upgraded mrlen.com to a hybrid server plan, so now I have two servers with KnownHost. So yes mrlen.com is hosted with KnownHost, as well a about 70 other domains all up. I am using the servers to back each other up
I used to have a VPS server with knownhost. Their support is SUPPER fast! if you submit a ticket, it WILL be answered within 40 min. Their servers had very little if no downtime. All in all they are a GREAT company!