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  1. #1
    Join Date
    Apr 2002
    Location
    Melbourne, Australia
    Posts
    427

    www.knownhost.com -- Decent Service

    I know that some people around here have known me to go on some pretty big rants and complain a lot about certain hosts. But I only speak the truth.

    I don't just come here to complain though. If I find that a service is really good, I like to let people know about that too.

    Recently I leased a $20.00 VPS account from KnownHost, and I had no trouble whatsoever, so additionally, I also leased a $110 Hybrid server.

    If you're looking for a decent service, take it from someone who has experience with a lot of different companies.

    KnownHost really is a professional, fast, reliable and easy to contact company. Those attributes are what I look for. If people would just run services properly, I wouldn't have to come here complaining now would I?

    My List

    - Fast (check)
    - Quick responses (always)
    - Handles upgrades/problems etc without a hassle (check)
    - Speaks "REGULAR ENGLISH" when discussing complicated things (check)

    Also, KnownHost isn't money hungry. I asked for some support which I felt was overstepping the boundaries of what could be called "managed server". So, I offered to pay for the time it took to handle my request. KnownHost handled my request and declined to take any extra money from me. Now that's what I call a "decent honest service".

    It is extremely difficult to find a host that will actually help you out if you come across a problem. It's always one thing or the other. Support is responsive, but it seems that no one around the joint knows what they're doing? Maybe all the support is sales oriented? Or, the server runs fine but when you need support it seems like the whole company sank into the ocean or something.

    I haven't had any such problems with KnownHost. I've had issues (not because of KnownHost, but issues regarding scripts and I needed upgrades etc), and they handled it right away with no fuss. I haven't seen any downtime. I just haven't had a problem in any way shape or form, whatsoever.

    That is VERY difficult to find with a host. Take it from someone who knows. If you're looking for a VPS, stick with KnownHost and I assure you, you will not have a problem. Some of the other hosts around this joint should take a leaf from KnownHosts book.

    http://www.knownhost.com <-- Just go there -- All your problems will be solved.
    Last edited by MrLeN; 02-15-2008 at 08:47 AM.

  2. #2
    Join Date
    Feb 2006
    Location
    New York, NY
    Posts
    704
    MrLeN,

    I'm not surprised at all that Jay and his team are treating you with exceptional service. What domain do you currently have with them? Is it mrlen.com?

  3. #3
    Join Date
    Sep 2006
    Location
    Cardiff - United Kingdom
    Posts
    1,568
    Yep, KnownHost really do seem a great host

    I just signed up with them, and their servers seem much more stable than my old host (who were a great host, IMHO, anyway!).
    Plagiarism Guard - Protect Against Content Theft
    Tristan Perry - Personal blog

  4. #4
    Join Date
    Apr 2002
    Location
    Melbourne, Australia
    Posts
    427
    Quote Originally Posted by r00ter View Post
    MrLeN,

    I'm not surprised at all that Jay and his team are treating you with exceptional service. What domain do you currently have with them? Is it mrlen.com?
    Well I just upgraded mrlen.com to a hybrid server plan, so now I have two servers with KnownHost. So yes mrlen.com is hosted with KnownHost, as well a about 70 other domains all up. I am using the servers to back each other up

    Everything is running like clockwork.

  5. #5
    Join Date
    Jan 2006
    Posts
    1,915
    MrLen,

    Thanks for taking the time to provide the review on KnownHost. We appreciate it and look forward to doing more business with you.

    -Jay
    KnownHost Managed VPS Specialists
    Toll Free: (866)-332-9894
    Fully Managed VPS, Hybrid, and Dedicated Servers

    RocketVPS.com - Premium Unmanaged VPS Hosting

  6. #6
    Join Date
    Jun 2006
    Location
    Amex & Amex
    Posts
    1,276
    Thanks for the review. Yeah they're great

    Maybe the word "decent" in the title should be changed to something more suitable

  7. #7
    I can 2nd the great service of KnownHost 9 months and counting and I have yet to find another host that can respond to tickets so quickly.

    Great job KnownHost

    www.localracechat.com

  8. #8
    Join Date
    Feb 2004
    Location
    Sacramento CA
    Posts
    3,342
    Sounds like you're getting more then just "Decent" service to me, you must be a tough cookie indeed! = )

  9. #9
    Join Date
    Apr 2002
    Location
    Melbourne, Australia
    Posts
    427
    That's 2 comments about the my use of the word "decent".

    I don't know about where you come from, but Aussie's use the word decent when something is really good.

    Decent just doesn't mean decent.

    ie:

    If you are enjoying a hamburger, you say:

    "This is one decent hamburger".

    If you see the best car you've seen in months you say:

    "Now that's a decent car".

    So I am not saying KnownHost is just ok. I mean it in the way that I expressed in the examples above.

    ie: KnownHost is a very good service.

  10. #10
    Join Date
    Sep 2006
    Location
    Cardiff - United Kingdom
    Posts
    1,568
    Ahh... that clears it up for me, as well!

    In the UK, 'decent' simply means 'okay' or 'average'.
    Plagiarism Guard - Protect Against Content Theft
    Tristan Perry - Personal blog

  11. #11
    Join Date
    Dec 2007
    Posts
    140
    Yeah, KnownHost is best of the best when it comes to VPS. I currently have 4 VPSs with them and I'm happy. Their support team is extremely helpful. You just feel they really care.

    Well I just upgraded mrlen.com to a hybrid server plan
    Did you notice a big difference in performance between the normal VPS and the hybrid?

  12. #12
    Join Date
    Apr 2007
    Location
    New York
    Posts
    422
    I used to have a VPS server with knownhost. Their support is SUPPER fast! if you submit a ticket, it WILL be answered within 40 min. Their servers had very little if no downtime. All in all they are a GREAT company!

  13. #13
    Join Date
    Nov 2007
    Location
    El Salvador
    Posts
    49
    What about they backups?
    Fernando Marroquín
    PicassoWebSolutions - Diseño y Alojamiento Web El Salvador

  14. #14
    Join Date
    Dec 2007
    Posts
    140
    Quote Originally Posted by chero07 View Post
    What about they backups?
    https://support.knownhost.com/index....kbarticleid=45

  15. #15
    Join Date
    Nov 2007
    Location
    El Salvador
    Posts
    49
    I already read it. But I want to know if some has need a backup from a VPS with them so he can let us know how it works? Experiences...
    Fernando Marroquín
    PicassoWebSolutions - Diseño y Alojamiento Web El Salvador

  16. #16
    Join Date
    Jul 2006
    Posts
    266
    I once messed with the plesk installation, trying to delete a subdomain ended up deleting the entire domain, all the database files and the php files, etc wiped !

    I asked them for the last night backup and i got it pasted on my root folder like 15 minutes later.

  17. #17
    Join Date
    Nov 2007
    Location
    El Salvador
    Posts
    49
    That sounds nice.
    Fernando Marroquín
    PicassoWebSolutions - Diseño y Alojamiento Web El Salvador

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