I signed up with rackvillage a little over 3 months ago. I prepaid 6mo. My server is dead in the water and they won't respond to emails. How long can I go before reversing a charge on my credit card? How long is the limit usually? I tried calling my card company but was on hold for 45min with no answer. I'll try again tonight. What do you think my chances of getting this charge reversed are?
Usually 6 months, but it depends. I would recommend getting in touch with your bank right away.
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I work closely with the banks and credit card company because I work in the fraud dept for an internet billing company. Let me know the name of the credit card company and I'll see what I can find for you.