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Laptop Keyboard works Intermittently

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  #1  
Old 02-14-2008, 07:25 PM
stjoenetworks stjoenetworks is offline
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Laptop Keyboard works Intermittently


I am working on a Acer 3300 laptop that has a very frustrating issue.

Sometimes the keyboard will work....sometimes it wont. And it's not just the keyboard. It will prevent the power button from turning off the computer. Normally if the power button is held down after so many seconds the computer will power down....not with this. To get it to power down you have to unplug the A/C adapter and remove the battery.

Has anyone ever seen this before? thoughts? suggestions?

Thanks.



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  #2  
Old 02-14-2008, 08:13 PM
Rageki-John Rageki-John is offline
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It is probably an internal issue with your laptop. Do you have warranty on your laptop? Try contacting Acer support and see what they'll tell you to do.

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  #3  
Old 02-14-2008, 10:33 PM
stjoenetworks stjoenetworks is offline
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Quote:
Originally Posted by Rageki-John View Post
It is probably an internal issue with your laptop. Do you have warranty on your laptop? Try contacting Acer support and see what they'll tell you to do.
If it were under warranty or if that were an option I would have already done that.

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  #4  
Old 02-19-2008, 12:46 AM
stjoenetworks stjoenetworks is offline
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A little more information on this issue.

I re-installed Windows XP and all went fine and dandy until it came to the part where I had to enter a name for the user profile. Guess what??? Keyboard doesn't work.

I tried to push down and hold the power button which is supposed to turn it off....gues what??? It didn't.

The only way to turn it off was to unplug the A/C adapter and then remove the battery.

The power button will turn it on but once it boots into windows ( I can use the F2 key to enter the bios) the keybard and power buttons and all buttons CEASE WORKING. :-(

So I got a ps2/usb converter and plugged in a ps2 keyboard via the converter and it works perfectly, EXCEPT for the power button doesn't work to turn it off.

Something is obviously not working right and I have no clue as to where to look next.

Anyone have any ideas...other than "contact Acer" or something along that line?

  #5  
Old 02-19-2008, 10:34 AM
ATLDedicated ATLDedicated is offline
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It sounds like some sort of driver issue. Does your keyboard have some sort of odd driver? Try reinstalling that...

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  #6  
Old 02-19-2008, 10:19 PM
trau trau is offline
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On most notebooks the keyboard connects to the mainboard via a ribbon cable. If that cable works loose it can cause the problems you describe.

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  #7  
Old 02-22-2008, 11:17 PM
Mikey this way! Mikey this way! is offline
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Quote:
Originally Posted by OpenReaction View Post
It sounds like some sort of driver issue. Does your keyboard have some sort of odd driver? Try reinstalling that...
I never knew that drivers interfered with the Power Button as well

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  #8  
Old 02-29-2008, 05:25 PM
aqns_hosting aqns_hosting is offline
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Acer

Acer keyboard and screens die, i had to replace mine 3 time before saying screw it im getting a macbook lol... just take it in they will fix it

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