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  1. #1

    * Angel Networkz </3

    I've been with angel networkz a few times, but right now they are screwing me sideways, forwards, AND backwards. I've always had good things to say about them, but my most recent box from them has been down for the past 2 weeks, and I have been emailing them every day asking whats going on. When they actually do email me back (Which has only been once or twice so far) I get some vague answer that doesn't get me anywhere. My clients are pist because their not selling anything on thier sites during thier busiest season of the year (valentines). And frankly, Im a little pissed off because their barely bothering to email me back. Its rediculous.

    Has anyone else had a similar problem? And any ideas on what I could do? Ive switched a few clients to temporary hosting but I paid for a month of service and only got about a week. Its just...

  2. #2
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,706

  3. #3
    Join Date
    Jan 2007
    Location
    /dev/null
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    3,696
    I'm sorry but angel networkZ sounds like asking for a disaster in my opinion. Neither are their offers really cheap. If you paid by creditcard: Do a chargeback and go with a host that already has a good reputation.
    Last edited by Robert vd Boorn; 02-07-2008 at 07:10 PM.

  4. #4
    Yeah, I'll probably take your advice. I'm sure theres plenty of more reliable and respectable providers listed here. I just really needed to vent about this. They are making me so frustrated...
    I was an idiot to go with them again.

  5. #5
    Join Date
    Jan 2003
    Location
    Chicago, IL
    Posts
    6,889
    Wow, I don't know which I can't believe more.

    1) That they still exist.
    2) That people are still willing to risk going with them.
    Karl Zimmerman - Steadfast: Managed Dedicated Servers and Premium Colocation
    karl @ steadfast.net - Sales/Support: 312-602-2689
    Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
    Now Open in New Jersey! - Contact us for New Jersey colocation or dedicated servers

  6. #6
    Quote Originally Posted by KarlZimmer View Post
    Wow, I don't know which I can't believe more.

    1) That they still exist.
    2) That people are still willing to risk going with them.
    I rented from them when they were still 'decent' and made the mistake of not researching them when buying another.

    I admit it was a stupid, stupid, STUPID, mistake, but then again, lesson learned. It was the hard way to learn it, but still. At least I will avoid this happening again now.

    I'm already canceling and looking into new providers. Hopefully they actually answer me.

  7. #7
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    bahahahaha... I can't believe ANYONE is still with these clowns.

  8. #8
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,960
    I thought it is a good review :-)

    So, they are still in business after they ran away from their other customers?


    Net
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  9. #9
    Join Date
    Aug 2001
    Location
    Bay Area - Ca
    Posts
    289
    Well I am surprised to see people still use their service.
    There are so many reputable host to choose from.

  10. #10
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    Quote Originally Posted by Net View Post
    I thought it is a good review :-)

    So, they are still in business after they ran away from their other customers?


    Net
    They aren't a 'business' and they ran away not once, not twice, but 3 times.

  11. #11
    Join Date
    Dec 2003
    Location
    NY & PA
    Posts
    848
    I love there forum...

    Will return possibly
    Robert Merrihue - President/CEO
    http://www.bethehost.com
    Where resellers become a host on servers we own and operate.
    Web Hosting Since 2000 *** 12+ Years in the hosting industry

  12. #12
    Yeah, as I see it, their pretty much done. I haven't received a support email back in 2 weeks. I've already canceled with them and am demanding a backup of my sites put on the net (which I doubt I will receive).

    In a nut shell, I hope they burn in hell for what they've done. Karma gets us all.

    I read they lost 4,400 some customers and pretty much have no profit margin now. And everyone seems to know how crappy they are.
    Last edited by Xann009; 02-07-2008 at 10:32 PM.

  13. #13
    Join Date
    Sep 2007
    Location
    Dallas, TX
    Posts
    1,201
    OP, I hope you have backups, because it doesnt sound like they are going to provide you with a whole lot more than a migraine.

    Best of luck on your new provider.... please research them first.

    Ryan - Limestone Networks - Client Relations Manager
    Cloud, Dedicated & Enterprise Hosting - Premium Network - DDoS Protection Available
    Dedicated Servers @LimestoneInc - limestonenetworks.com - 877.586.0555

  14. #14
    Quote Originally Posted by Ryan - Limestone View Post
    OP, I hope you have backups, because it doesnt sound like they are going to provide you with a whole lot more than a migraine.

    Best of luck on your new provider.... please research them first.

    Thx. And yes, lesson learned. Research first! I'm kinda young and I'm new to running a business such as this. But, what doesnt kill it only makes it stronger, IMO. I have backups for most things, but my partner didn't make any. Not so smart on his end.

    I also ran a school-uploading project on there, which was slightly backed up but I lost all the SQL data... People may be pissed. Oh well.

    Any suggestions would be great. We have kind of a low budget at the moment because of this ANZ fiasco (which could have been avoided had I not been lazy).

  15. #15
    Join Date
    May 2003
    Location
    Annapolis, MD
    Posts
    515
    Xann009, no need to worry! Donna will be back in less than 11 days when the Space Shuttle Atlantis returns, they are going to stop the killer asteroid you know.

  16. #16
    Join Date
    Sep 2007
    Location
    Dallas, TX
    Posts
    1,201
    Quote Originally Posted by unixorn View Post
    Xann009, no need to worry! Donna will be back in less than 11 days when the Space Shuttle Atlantis returns, they are going to stop the killer asteroid you know.
    .....what?
    Ryan - Limestone Networks - Client Relations Manager
    Cloud, Dedicated & Enterprise Hosting - Premium Network - DDoS Protection Available
    Dedicated Servers @LimestoneInc - limestonenetworks.com - 877.586.0555

  17. #17
    Quote Originally Posted by unixorn View Post
    Xann009, no need to worry! Donna will be back in less than 11 days when the Space Shuttle Atlantis returns, they are going to stop the killer asteroid you know.
    ROFL! +1 on that! Very clever

  18. #18
    Join Date
    Feb 2004
    Location
    Atlanta, GA
    Posts
    5,627
    haha, she's probably off in the royal canadian austrailain usamericans airforce fighting terrorisim in the north pole.

    She's amazing you know.

  19. #19
    Quote Originally Posted by RyanD View Post
    haha, she's probably off in the royal canadian austrailain usamericans airforce fighting terrorisim in the north pole.

    She's amazing you know.
    Or maybe she was recruited by the evil guy downstairs to lead his armies.

  20. #20
    Join Date
    Sep 2003
    Posts
    289
    Quote Originally Posted by Ryan - Limestone View Post
    .....what?
    If you want to know all about Donna Mercer read this:
    http://whoisdonnamercer.blogspot.com/

    But don't tell anyone else or she may have to kill you because she is in the SAS/Special Forces/Black Baret's etc...

  21. #21
    The CIA's file on Donna is bigger then John Lennons by temfold =O

  22. #22
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,009
    Quote Originally Posted by RyanD View Post
    bahahahaha... I can't believe ANYONE is still with these clowns.
    The mind boggles.
    AussieHost.com Aussie Bob, host since 2001
    Host Multiple Domains on Fast Australian Servers!!

  23. #23
    I'm glad I could rekindle all your hatred towards them.
    I feel as if I've accomplished something...

    Actually, not really. However, it was entertaining to read. =)

  24. #24
    Join Date
    Jun 2006
    Location
    United Kingdom
    Posts
    1,766
    Quote Originally Posted by Til View Post
    If you want to know all about Donna Mercer read this:
    http://whoisdonnamercer.blogspot.com/
    She quotes herself
    Within the next 24 hours I'm leaving for Iraq... I expect to be back in a week or so, assuming I come back.
    A week?

    Thats not a very long war, sounds like she's going on vacation to me.
    -- Adam

  25. #25
    Now their trying to invoice me for the last month I paid (1/19/08-2/19/08) a second time! And so far in that month we've only had less than a week of uptime. Wow, that is just beyond me. These people need to be wiped from the face of the planet.

    I already canceled the recurring subscription in paypal and notified them I hate them, don't ever want to see them again, but DO want my websites back.

  26. #26
    Join Date
    Feb 2004
    Posts
    600
    Quote Originally Posted by Til View Post
    If you want to know all about Donna Mercer read this:
    http://whoisdonnamercer.blogspot.com/

    But don't tell anyone else or she may have to kill you because she is in the SAS/Special Forces/Black Baret's etc...
    Omg, I read part of that and I'm wondering if it was a blog promoting a FICTIONAL book about War in Iraq :|
    Dating Revolution Method - Book on how to meet and attract women

  27. #27
    Join Date
    Dec 2003
    Location
    Spangdahlem AB, Germany
    Posts
    8
    I have one of my accounts through ANZ and until recently I have never had a real problem with their service, reliability, or support in the almost 2 years I've been with them. However, as of late, service has been intermitten, absoluetly no support/contact, and for the past two days it seems that the DNS server is down.

    I have not seen anything posted anywhere as to why it is down this time, and I was wondering if anyone knows...

  28. #28
    02/16/2008 11:33 AM
    Sorry folks, an OS upgrade on our main server didn't go so well. Not
    to worry though, no data was lost.

    I have now got the main stuff back up, I am about to start restoring
    all client domains. If you can remember the IP's you had please do put
    in a support ticket noting them, will make it easier for us to put ppl
    back on their proper IP's and save me having to do a dns lookup (new
    cpanel doesn't get it right).

    The good news is that the system is now running on centos 5 with mysql
    5.x and php 5.2.4 so it's at least up to date now.

    Donna Mercer
    Angel Networkz
    I just got this earlier. Too bad, they can't get me to come back to them. lol. Now I can possibly get my site backups though.

  29. #29
    Join Date
    Dec 2003
    Location
    Spangdahlem AB, Germany
    Posts
    8
    Yea, got that as well. However it is too late...I will be closing my account with them and finding a different service.

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