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Thread: Another Vaguhost Post
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02-04-2008, 04:09 PM #1WHT Addict
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Another Vaguhost Post
Well i started off with them in december. here is my review
- Waited a week after payment for service. ticket replys "will be up tonight" or "working on it now" now came a week later.
- then when it did come online cpanel/whm licence was invalid, resulting in 4 more days of "will be fixed today" replys to my tickets
- finaly server up and whm working, fantastico licenc invalid, here foes another 5 days
- same time as fantastico: whmcs licence invalid guess how long? (had to threaten to cancel to get it)
Dispite all this when i finally got online they promised a free month for the issues, server ran great for about a week and i was happy at this point.
then ran into several small issues, ftp shutting down, site downtime, not being able to edit files and folders, nothing major just little things, but lots of them.
cron issues, RV took a week to get installed. wrong amount of ips that to this day was never corrected.
support tickets started to disapear, and respond times grew massivly, bandwidth exceeded pages sprung up daily and randomly on all mycustomers pages, and mail to this day has never worked properly.
then i get invoiced in the middle of jan for another 3 months. not only did i not have my time i paid for but didnt get the free month for the issues, at this point they try to upsell me to pay the full year at discounted price and my issues still are not fixed.
At this point im through with this, i havent spent 3+ years building the customers i have to loose 3 in 1 week due to there serice. After seeing other simmilar posts here and how they reject refunds, I was promised in both msn chat and there own ticket system they DO offer a money back guarantee and have 7 screen shots of different convos with it being guaranteed. PayPal will not interfere as its a service therefor if i do not recieve 2 of the 3 month i have paied fore i am doing a credit care charge back.
Jeff has lied far too often. We have even checked into his "Llc" which he is most definetly not. and this is illegal.
Jeff when you read this no BS responces not "we dont refund" this is not a choice for you, it is an understanding on my part that you keep one of the three months payment or i will do a 100% credit card chargeback which will result in your paypal deducting it and charging you $15 for the process. refund 2 months, and i want it this week, not next month. Dont bother deleting my tickets and email/msn convos i have everything screenshoted. your a crook, and a fraud. I cant believed that in between all this the 1 or so week it did somewhat work i actually posted positive reviews and supported/defended your business.www.mjmwebtech.com - Shared and Reseller Hosting,24/7 support, 99.9% uptime
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02-04-2008, 05:37 PM #2Web Hosting Master
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- Apr 2007
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- Afterburst Server Racks
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- 1,472
We have servers with them, I have to say, ticket responses and license issueing speed is dire, but the stability of our severs is excellent. We rarley use the support so we don't really notice, but it's a shame they don't fix it (so basically we like the BurstNET facility, since we don't use the VaguHost bit much).
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02-04-2008, 06:28 PM #3Junior Guru Wannabe
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- Apr 2003
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- 34
I do think the moderators should look at the past history of VH's reviews and maybe take the correct action and not allow them to advertise on the sales forums. This is what, 7 topics like this in less then 2 weeks?
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02-04-2008, 06:36 PM #4Web Hosting Guru
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02-04-2008, 06:37 PM #5Junior Guru
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Is there something going on over there at vaguhost?
∙█∙ - WireSix - Dedicated Servers, Custom Configurations, Colocation - Celebrating 5 years!
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02-04-2008, 06:39 PM #6Managed Service Provider
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02-04-2008, 06:53 PM #7Disabled
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What made you decide to use them?
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02-04-2008, 07:04 PM #8Managed Service Provider
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02-04-2008, 07:14 PM #9Web Hosting Master
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- Dec 2004
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- Butler,TN
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Hi!
It just amazes me that little more than a month ago..both you and Superbytes had nothing but nice things to say about Vagu..and now..well..
So..all those negative things I was saying turned out to be the truth? Even though you fought me tooth and nail over it?
I'm sorry..I have a real hard time feeling the least bit sorry for you for the customers you lost because of...you.
>>>Still no website
>>>Still no legal LLC registration
BryonBryon L Harvey
Soil Relocation Engineer
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02-04-2008, 07:26 PM #10cout << m_subtitle;
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And again....
I still think that Jeff acts like a kid about the site.
http://vaguhost.com/forum
http://vaguhost.com/corporate/
http://vaguhost.com/wht
http://vaguhost.com/pics
http://vaguhost.com/test
Just a few of the links I stored that stopped working after they were posted on WHT. Jeff, if you have nothing to hide, why make it look like you do have something to hide?
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02-04-2008, 07:37 PM #11WHT Addict
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- May 2007
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- Nova Scotia
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- 105
not looking for you or anyone to feel sorry for me. its a review. and i admitted right in it i defended them and posted positive, that was my own stupidity.
on a side note i just got a ticket back with: this isnt out support desk thats why you dont get a responce.
and so the games begin, well jeff i wont play games you have 7 days from today (monday feb 4th 2008 to refund 2 of the 3 months or ill contact my credit card company and get 100% back. Game over, period.
So others know, im back with my original provider which is innohosting, I only left them due to them not offering what I needed back then. I would recommend them to anyone.www.mjmwebtech.com - Shared and Reseller Hosting,24/7 support, 99.9% uptime
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02-04-2008, 08:48 PM #12WHT Addict
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- Dec 2004
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- Clemson
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Interesting. I understand it isn't his help desk, but he refuses to address any of the issues discrediting him.
Brett Meadors
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02-04-2008, 08:58 PM #13Web Hosting Master
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- Apr 2003
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Technical Advisor for new A&E Series The Killing Season
There are no random acts of violence
Starts November 5th!
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02-04-2008, 09:02 PM #14Web Hosting Master
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- Apr 2003
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This makes it easier to keep up to date
http://www.google.com/search?sourcei...vaguhost%2ecom
Query: = site:vaguhost.comTechnical Advisor for new A&E Series The Killing Season
There are no random acts of violence
Starts November 5th!
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02-04-2008, 09:25 PM #15Web Hosting Master
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- Dec 2004
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- Butler,TN
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Hi!
Well. I can't believe Jeffers hasn't responded yet. I am also surprised no new "Crazy" sale as Burst and a few of their resellers have already posted ads.
Is it over Jeff? Is that a white flag I see?
BryonBryon L Harvey
Soil Relocation Engineer
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02-04-2008, 09:37 PM #16The Linux Specialist
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- Mar 2003
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Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx
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02-04-2008, 09:39 PM #17Junior Guru
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02-04-2008, 10:25 PM #18WHT Addict
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www.mjmwebtech.com - Shared and Reseller Hosting,24/7 support, 99.9% uptime
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02-05-2008, 04:45 AM #19Junior Guru Wannabe
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- Jan 2007
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I love how no one takes a clue from the complete lack of service, and long service replies. Fully managed huh?
It's truly frightening that they're sending out emails asking people to prepay a year...!!!
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02-05-2008, 09:17 AM #20Web Hosting Master
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- Dec 2004
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- Butler,TN
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Hi!
Not really frightening. Anybody with one shread of sense is going to say "No"..I don't think I would have gone for that "Pay the second month early" move either very well.
One thing is clear..I will never buy a server from any reseller.
I've done it twice in three years..and both times wished I had not done so.
BryonBryon L Harvey
Soil Relocation Engineer
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02-05-2008, 10:30 AM #21WHT Addict
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02-05-2008, 12:45 PM #22Disabled
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In taking a risk of signing up with an unknown you should consider the following:
1-What is the best thing that could happen?
2-What is the worst thing that could happen?
3-What is the best thing that could happen if you didn't sign up with them?
4-What is the worst thing that could happen if you didn't sign up with them?
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02-06-2008, 05:08 PM #23WHT Addict
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nope just "this isnt the right support" when until now has been.
www.mjmwebtech.com - Shared and Reseller Hosting,24/7 support, 99.9% uptime
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02-07-2008, 12:32 AM #24Retired Moderator
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02-07-2008, 02:06 AM #25Managed Service Provider
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WHY is anyone giving them any chance what so ever....