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  1. #1
    Join Date
    Feb 2006
    Location
    Israel
    Posts
    199

    I keep getting popups and nothing helps!

    We have a real problem here.
    A friend of mine keeps getting lots of pop up windows with diet and viagra advertisements.
    Nothing helps. We tried all sorts of anti virus and anti spyware/crapware and nothing, really nothing helps.
    We reformatted the C drive and it came back in a couple of hours.
    He uses Firefox on Windows XP SP2.
    They open every like 10-15 minutes and add up!

    Does anybody have a solution to this?

    Huge thanks in advance for your response!

  2. #2
    Join Date
    Mar 2005
    Location
    England
    Posts
    1,201
    What software did he install after the format?
    Does sound like adware to me. What adware scanners did he try?
    My Blog - www.Bakie.net
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  3. #3
    Join Date
    Feb 2006
    Location
    Israel
    Posts
    199
    The usual stuff:
    ICQ, MSN, VLC player, Winamp and all that. No cracks and all that

    He tried adaware, nod32, AVG, spybot,

    What would you try?

  4. #4
    Join Date
    Jun 2006
    Location
    United Kingdom
    Posts
    1,766
    A favourite of mine is hijackthis, you have to have some idea of what you are doing however.
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  5. #5
    Join Date
    Oct 2002
    Posts
    5,177
    Reformatted or reinstalled? Your post says reformat but it would be unusual for ad-ware to come back that quickly to a machine if you're using Firefox.
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  6. #6
    Join Date
    Feb 2006
    Location
    Israel
    Posts
    199
    Exactly, that's why I come here and ask. It is extremely unusual and I just don't get why we keep getting them.
    I really did mean reformat

  7. Try a different browser?

  8. #8
    Join Date
    Jun 2004
    Location
    Boise, ID U.S.A.
    Posts
    3,503
    Does this happen in Firefox in Windows? If so, can you get an internet connection using a linux live CD? Does the same kind of thing happen? If so maybe the ISP should be contacted about this problem.

  9. #9
    Join Date
    Jul 2005
    Location
    Edinburgh
    Posts
    3,878
    Was it a legit windows CD ? If so then I'd go with Disgruntled and contact his ISP because I've never heard of this situation after a complete reformat...or at least I don't think I have.

    If the windows cd is in doubt try reformatting and using another windows cd.

    owm
    Last edited by Outlaw Web Master; 01-30-2008 at 03:45 PM.
    ()
    Life's what you make it.

  10. #10
    Join Date
    Jun 2004
    Location
    Boise, ID U.S.A.
    Posts
    3,503
    I wonder if it could be this kind of thing
    http://www.theregister.co.uk/2003/01...spam_makes_us/

    If it is, then I think the linux experiment would not be receiving the same.
    If you are getting the pop-ups in linux it could be that the spammers have somehow hit the ISP's servers to deliver the spam.

  11. #11
    Join Date
    Jul 2005
    Location
    Edinburgh
    Posts
    3,878
    Agreed...

    Orange had that problem a while back here in the UK and my mum got the same trouble so I switched her ISP and there were no more problems.

    owm
    Last edited by Outlaw Web Master; 01-30-2008 at 04:01 PM.
    ()
    Life's what you make it.

  12. #12
    Join Date
    Oct 2002
    Posts
    5,177
    When you reformatted and reinstalled, did you install Internet Explorer 7.0 immediately, too? In the past week I've cleaned two machines with massive spyware infections that both were using IE 6.0. There is apparently a security glitch only present in 6.0 that the attackers are exploiting. (Both machines were totally up to date otherwise). Seems like it comes from "good" websites with advertisement banners that install bad software. I haven't been successful in tracing the cause on my own, so I'm just guessing here.

    When you downloaded all that software, did you get Firefox first? Or after the fact?
    If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.

  13. #13
    Join Date
    Jun 2004
    Location
    Boise, ID U.S.A.
    Posts
    3,503
    I think trying this experiment should be high on your list
    http://www.lbl.gov/ITSD/CIS/compnews...opup-spam.html

  14. #14
    Join Date
    Feb 2006
    Location
    Israel
    Posts
    199
    Firefox was one of the first things I've downloaded and honestly I didn't update to IE 7.0 right away. In fact, I didn't update at all but he claims to never use IE so...

    As for the ISP, I'll try the linux disk thingy. Thanks for the advice.

  15. #15
    you might want to nLite your CD image [it's a program that lets you customize your win xp install settings] to contain firefox from the getgo, as well as all the newest security updates + a spyware and virus scanner so you're safe before you hit the internets
    Ash Slaughter, former Systems Operator for Scratch Telecom
    Oracle Ninja, Linux Admin, Java/JSP Developer, Casual C#/ADO.NET/ASP.NET Monkey, Python Programmer, CCNA.

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