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Thread: Cirtex Hosting, any experience?
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01-29-2008, 05:53 PM #1Newbie
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Cirtex Hosting, any experience?
Have anyone do or done business with Cirtex Hosting? I am currently having reseller accounts with Hostgator, but on eof my web site requires ffmpeg and memcoder to do video rendering and hostgator can't meet my need. So I am thinking of moving to Cirtex Hosting.
Cirtex Hosting is very strange to me, so if you have any experiecne with them, please advise me
thanks
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01-29-2008, 07:21 PM #2Hosting Specialist
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Have you already checked out their uptime record at WebHostingStuff.com and their customer reviews at HostSearch.com?
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01-30-2008, 10:16 AM #3Newbie
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just
search them here, there are a number of reviews detailing downtime and support issues, along with a couple by shills for cirtex. i was with them for 4 years and the last 6 months was enough to get me gone.
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01-30-2008, 03:54 PM #4Junior Guru
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Hi,
i have been with cirtex for a while to try the you tube clone. There servers is badly overloaded and slow and there support sucks. Most of the time the support dont know what they are talking about.
i have signed with scalahosting a few months back that offers the same and i must say there support is great. They offer the options you want. if you are planning to sell this option i suggest a dedicated server as these scripts is resource hungry.Last edited by johannes; 01-30-2008 at 04:02 PM.
Want a eBook Cover Action Scripts CLICK HERE
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01-30-2008, 03:59 PM #5Web Hosting Guru
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I have seen many bad reviews about cirtexhosting, about their support being too slow and downtime. Search for more reviews on WHT, I am sure you'll find what you are looking for.
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01-30-2008, 05:44 PM #6WHT Addict
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Cirtex is great for me. Been with them for 6 months now and only a couple hours in downtime in total.
Depends on the server you get dumped on..Cash4Berry.com - Sell your cell for cash!
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01-30-2008, 06:51 PM #7Disabled
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I love cirtex. no problems at all!! very fast server! I have been with them for around 2 years.
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01-30-2008, 07:57 PM #8Newbie
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I just don't believe some of the posts here are on the up and up.
Cirtex provided the worst hosting experience I've ever had. Take a look at this thread.
http://www.webhostingtalk.com/showth...ghlight=cirtex
If you're having problems with Hostgator, you ain't seen nothin' 'til you get to Cirtex.
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01-30-2008, 07:59 PM #9WHT Addict
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Interesting. I've switched from HostGator to Cirtex and it's been fine ever since.
Cash4Berry.com - Sell your cell for cash!
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01-30-2008, 10:22 PM #10WebHostingTalk Lover
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02-09-2008, 12:26 PM #11WHT Addict
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They're downtime now!
I don't know exactly time i got, but i can't contact support when server down!
That's good sercice?
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02-09-2008, 12:43 PM #12WHT Addict
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Thank you for your patience when waiting for Live Help, we apologize for any delays that you may experience.
Currently 15 users waiting for Live Help. [Refresh]
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02-09-2008, 04:34 PM #13Junior Guru Wannabe
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I use cirtex hosting for a forum and they have been solid.
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02-09-2008, 04:45 PM #14Newbie
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cirtex isn't for people who need 99%
cirtex works fine for people who don't need 99%, who don't make money off of their website, and who can take multi day downtime hits several times a year, with no tech support available (who can make any sense).
i didn't fall into that category, so i left. i was also somewhat dismayed to find that they have numerous shills in the various forums. as you can see from their own posts they have the trick of making "one of the greatest of all time" out of a review that says "one of the greatest disasters of all time" down.
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02-09-2008, 05:07 PM #15Newbie
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cirtex is great i have been with them for about 14 months and its all been great
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02-09-2008, 07:19 PM #16Newbie
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i believe
the above poster makes my point exactly....
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02-09-2008, 10:18 PM #17Aspiring Evangelist
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I ordered with them. They have GREAT customer support!
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02-25-2008, 08:45 AM #18Junior Guru Wannabe
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Dont get stuck even if they give you hosting for free.
my website has been suspended 4 times in last one month just because they said " overloading the server ". I was denied to any info on what processes overloaded the server or what went wrong.
Most recently my website was suspended for 40 hours and after like 20 posts in their billing dept now they opened the site saying that it was overloading the server and we are opening it again now. WOW so kind of cirtex.
I actually came here to get some review for a host and found that cirtex reviews are very bad here too. so I'm sharing mine.
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02-25-2008, 04:50 PM #19WebHostingTalk Lover
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Hi
Feel free to Private message me here directly with your account info and I'll do further investigation. If you are getting suspended multiple times, chances are you really need to upgrade to a more semidedicated or dedicated enviornment and your site is no longer suitable for shared hosting enviornment. Sorry but most hosts would do the same, anyhow I apologize for any inconveniences but sometimes we have to make a decision and your site was affecting other customers' experiences with us.
Cheers
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02-26-2008, 01:55 AM #20Junior Guru Wannabe
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How cool that sounds huh ./
You dont want me to snapshot the whole ticket no. YIP-821271 here ? do you ?
Oh well let me give you a little glimpse of what happened last time, it also tells me that it's your routine to just say UPGARDE. Even though I did two times, I feel it wasn't necessary. Let's see what you have to say about this ?
Code:Support: Welcome to Live Help, how are you today? Support: Hi Support: How may i help you ? Me: Hello Support Me: I need to upgrade my package Me: can you help me with this Support: i have not authorised to acces sthe bililng so you will mail to billing@cirtexhosting.com Support: They will upgarde your package and update your email asap Me: I have opened a ticket for sales but i see no reply for hours Me: can you transfer me to sales ? Me: It's kinda urgent Me: I only have few gb's left for bandwidth usage Me: if they dont upgrade me, my service will be interrupted Support: An invoice has been created for you for the pro-rated price of the upgrade for the rest of your current billing cycle. To pay this you can log in at http://billing.cirtex.com Once payment is processed your account will be upgraded automatically by the system. Let us know if you need any further assistance. Me: I cant see any pending invoice in my control panel Support: ok you will mail to billing@cirtexhosting.com Support: They will upgarde your plan and generate invioce Me: When does their time start ? in like how many hours ? Support: with in shortly our biling will upgarde your package and update you Me: I already have a ticket Me: can you please process it on priority so that i can avoid down times Support: Let me know your tciket number ? Me: EPE-Removed Support: we have update our bililng team to update your ticket asap Support: anyother assist we will do for you ? Support: Have a Great day ! Support: Take care -bye After Like 3 Hours. Me: Someone around ? Support: Yes Support: weekend is not working in the bililng Support: your ticket will update you asap Me: Sir, I want to avoid the service interruption, can you do anything about it ? Support: Let me know your domainname ? Me: www.mydomain.com Support: currenlty you are in shared hosting so that you have faced this type of site slow problem Support: upgrade your plan to vps hosting this will fix your problem Support: refer the url http://hostv.com/ to check out the plans Me: Excuse me Me: when did I said I have slow down problem ? Support: anyother assist we will do for you ? Me: instead of helping me out with the problem you are telling me to upgrade to VPS :S Me: sir i am not having problem for slow down, if you read my ticket again it is about upgrading a plan Support: If you need any further assist mail to support@cirtexhosting.com Support: we will better positin to asssist you Support: Have a greta day ! Support: Take care -Bye ' The support operator has closed this support request.
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02-26-2008, 10:54 AM #21WebHostingTalk Lover
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Hi,
Replying here is not going to help with your situation as your site was causing problems to the server and still is, feel free to private message me directly and we may be able to find a more permanent solution.
Your account needs to be upgraded as it is not suitable for a shared hosting environment, please review the logs below, I have filtered out your username, this is after we have unsuspended you again for you to improve on the issue.
This is the entire server's MySQL ADMIN Current Processlist and you consume more than 95%...There's either large traffic or issue with your script ran..and we've asked you multiple times to investigate into it to avoid another suspension.
| 53844 | _admin | localhost | _img | Sleep | 1885 | | |
| 53845 | _admin | localhost | _img | Sleep | 1885 | | |
| 54775 | _admin | localhost | _img | Sleep | 1652 | | |
| 54923 | _admin | localhost | _img | Sleep | 1617 | | |
| 55152 | _admin | localhost | _img | Sleep | 1553 | | |
| 55348 | _admin | localhost | _img | Sleep | 1504 | | |
| 55432 | _admin | localhost | _img | Sleep | 1486 | | |
| 55441 | _admin | localhost | _img | Sleep | 1484 | | |
| 55547 | _admin | localhost | _img | Sleep | 1455 | | |
| 55982 | _admin | localhost | _img | Sleep | 1344 | | |
| 60042 | _admin | localhost | _img | Sleep | 176 | | |
| 60405 | _admin | localhost | _img | Sleep | 84 | | |
| 60571 | _admin | localhost | _img | Sleep | 55 | | |
| 60575 | _admin | localhost | _img | Sleep | 55 | | |
| 60783 | _admin | localhost | _img | Sleep | 22 | | |
| 60789 | _admin | localhost | _img | Sleep | 19 | | |
| 60834 | _admin | localhost | _img | Sleep | 15 | | |
| 60836 | _admin | localhost | _img | Sleep | 15 | | |
CheersLast edited by bear; 02-26-2008 at 11:22 AM. Reason: color change by request
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02-26-2008, 11:02 PM #22Web Hosting Master
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(Back to the original subject of the post)
I'd recommend searching other sites, not just WHT for reviews. Other sites that contain some reviews are
http://forums.scriptxperts.com/
http://www.phpmotion.com/forum/
Additionally, google is always a great resource.
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03-07-2008, 07:53 PM #23Junior Guru Wannabe
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Thank you, i like this thread
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03-07-2008, 08:35 PM #24Web Hosting Guru
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Might want to check your MySQL config. Those processes are just sleeping and you can set the config to time them out after x seconds.
IE:
interactive_timeout=6
delayed_insert_timeout=6
wait_timeout=6
connect_timeout=6
The user probably isn't closing off their MySQL connections or has something wrong in the PHP scripting if it's a custom script. Those settings right there will not only protect you from that but several other instances such as delayed inserts, and connect times.Last edited by Ben_G; 03-07-2008 at 08:40 PM.
Ben Gabler
Chairman & CEO, Rocket.net
Web Hosting Industry Veteran (HostNine, Hostgator, GoDaddy, StackPath)
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03-07-2008, 10:38 PM #25WebHostingTalk Lover
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Hi Ben,
Thanks for the input, but we already have those values in our server configs set very similarly The user had issues on his end again and it was recurring none stop, also due to number of visitors and other variables. Believe it was an image hosting site along with many other php/mysql driven applications hosted.
Cheers
█• Taskade - To-Do List & Tasks • All-in-One To-Do List & Mind Map App for Remote Teams
█• Simple and shareable to-do lists for web, mobile, and desktop
█• To-Do List Templates • 300+ shareable templates and productivity workflows
█• Get things done, faster and smarter! • I eat penguins for breakfast ...